Center Head
1 week ago
1. Admissions & Enquiry Management
- Handle all incoming admissions enquiries through calls, walk-ins, social media, and online platforms.
- Conduct timely follow-up calls with every enquiry to maximise conversions.
- Maintain enquiry logs, follow-up trackers, and admission reports.
- Give centre tours to parents and effectively communicate the school's value proposition.
- Achieve monthly and annual admissions targets.
2. Marketing & Brand Promotion
- Plan and execute marketing activities such as events, workshops, seminars, and open houses.
- Coordinate with the marketing team/agencies for digital campaigns, posters, and social media content.
- Build local partnerships (pediatricians, apartments, corporates) to generate leads.
- Promote the school in the community through ground-level activities and outreach programmes.
3. Centre Operations
- Oversee daily functioning of the centre, ensuring safety, hygiene, and quality standards.
- Ensure classrooms, staff, and schedules run smoothly.
- Monitor inventories, materials, and vendor management.
- Implement school processes, policies, and SOPs consistently.
4. Team Leadership
- Supervise teachers, coordinators, and support staff.
- Ensure timely communication, task allocation, and performance monitoring.
- Conduct training sessions or coordinate training with management when required.
- Encourage a positive and responsible team culture.
5. Parent Relationship Management
- Build strong relationships with parents through regular communication.
- Address queries or concerns with professionalism and empathy.
- Organise parent orientations, PTMs, and feedback sessions.
- Ensure high parent satisfaction and retention.
6. Reporting
- Prepare weekly and monthly admissions, marketing, and operations reports.
- Share insights and improvement suggestions with management.
- Track revenue, expenses, and centre performance metrics.
Job Type: Full-time
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
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