Administrative Assistant/Front Desk

What You'll Do

The Workplace Specialist/ Receptionist position serves as the first contact for visitors and employees, ensuring a professional and welcoming front office environment. Your role will involve greeting guests, coordinating meetings, handling mail and courier services, and supporting administrative tasks. Additionally, you will be part of the global Workplace team. You will be reporting to the Workplace-Director. You will work from the Pune office.

What Your Responsibilities Will Be

• Be the welcoming face of the office, ensuring a warm and professional first impression.
• Greet and assist employees, clients, and visitors while maintaining an engaging demeanor.
• Partner with staff and external vendors to coordinate front desk operations smoothly.
• Manage the tidiness of the reception area and common spaces.
• Handle general office inquiries, providing responses and escalating where necessary.
• Sort and distribute incoming mail, flagging urgent items for immediate action.
• Be a contact for courier and postal deliveries.
• Ensure security protocols are followed, including visitor registration and access management.
• Coordinate with security staff to manage material inward/outward movements, verifying delivery documents.
• Assist the Workplace Team in coordinating office events, team meetings, and employee engagement activities.
• Ensure adherence to company policies and administrative standards.
• This is a full-time, onsite role, requiring availability 5 days a week to ensure smooth daily operations.

What You'll Need To Be Successful

• Graduate with 3+ years of experience managing front desk operations and office administration.
• A warm, welcoming, and business conduct to create a positive first impression for employees and visitors.
• Ability to multitask, prioritize responsibilities, and maintain front desk and office space.
• Ensure accuracy in mail handling, inventory management, visitor logs, and administrative tasks.
• Take ownership of tasks, anticipate workplace needs, and resolve issues.
• Work with employees, clients, vendors, and leadership across all levels.
• Bring enthusiasm, teamwork, and a People-first mindset to create an engaging and vibrant workplace.

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

• You'll bring experience using AI and AI-related technologies, ready to thrive here.
• You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care Of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara
We're defining the relationship between tax and tech.

We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world.

We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too.

We're An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.