Vice President

Job Title: Vice President

Work Location: Airoli, Navi Mumbai

Department / Vertical: Business Solutions

Key Responsibilities

The Vice President role in Presales Solutioning, Solution Design, Bid Management, and Transition involves driving strategic presales initiatives and leading cross-functional collaboration to deliver innovative, client-centric solutions. The position demands expertise in solution design, bid management, complex transitions, project management, and senior stakeholder engagement.

1. Solution Design

• Partner with sales and business development leadership to understand client requirements and design best-fit solutions.
• Conduct feasibility studies, cost-benefit analyses, and risk assessments to support strategic proposals.
• Ensure solutions are scalable, sustainable, and aligned with global industry best practices.

2. Presales Leadership

• Lead end-to-end presales activities, engaging with C-level client stakeholders to define requirements and position solutions.
• Collaborate with sales teams to build winning strategies for bids and proposals.
• Provide thought leadership to strengthen the organizations value proposition.

3. Bid Management

• Oversee the bid management process, ensuring timely, accurate, and compelling responses to RFPs/RFIs.
• Develop win themes, differentiators, and executive summaries to position solutions competitively.
• Ensure compliance with client requirements while maintaining profitability and delivery feasibility.
• Manage cross-functional bid teams, setting timelines, deliverables, and review checkpoints.
• Track bid outcomes, analyze performance, and implement continuous improvements in bid management practices.

4. Stakeholder Collaboration

• Drive collaboration across internal teams (sales, BSG, marketing, delivery, operations) to ensure comprehensive proposal development.
• Manage senior stakeholder expectations by setting clear deliverables, timelines, and governance frameworks.

5. Transitions, Project Management & Client Engagement

• Serve as the executive point of contact for clients during transitions, ensuring seamless handovers and strong relationship management.
• Conduct regular governance reviews with clients to provide updates, address escalations, and ensure satisfaction.
• Champion process improvements and implement best practices across solutioning, bid management, and transition management.
• Develop and maintain executive-level documentation for transition processes, solution frameworks, and client engagement.
• Define and monitor KPIs to measure success of solutioning, bidding, and transition outcomes.

6. Leadership & People Development

• Lead and inspire a team of solutioning, bid management, and transition leaders, fostering a culture of innovation, accountability, and excellence.
• Provide mentorship, succession planning, and professional development opportunities to strengthen leadership capabilities.
• Collaborate with other business functions to ensure alignment with organizational goals and client priorities.

Qualifications & Experience

Education

• Bachelors or Masters degree preferred.

Experience

• 18+ years of overall experience, with at least 10+ years in solutioning, presales, bid management and Transition or related functions within the US Healthcare RCM / ITES industry at Senior Leadership level.
• Demonstrated success in leading large-scale transitions, managing bids, and delivering high-value solutions.
• Strong business acumen with the ability to think strategically and drive tactical execution.
• Exceptional communication and relationship-building skills, with proven ability to influence senior stakeholders.
• Advanced skills in data analysis, business case development, and executive presentations.