Project Analyst I

At American Express, our culture is built on a 175-year history of innovation, shared

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation team is a core constituent in fueling this agenda by finding opportunities to change the way we work and do business for the future.

Purpose of the Role

The Project Analyst- I will be an integral part Commercial Strategic Delivery Team and will enable the PMO to partner closely with GCS and ICS business and support functions to deliver against a program which sets out to transform the way we offer Global Corporate Solutions across multiple regions for Large and Global clients in international markets. The role will lead multiple programs where our global offering is changing, with subsequent change management required for our Large & Global clients. This position provides a unique opportunity for a highly motivated individual looking to expand his/her knowledge of the GCS Strategic Imperatives by supporting the PMO leadership team with overall deliverables for multi year strategic Projects.

Responsibilities

• This individual must be comfortable with having a very "hands on" role managing dynamic and fast-paced projects. The ideal candidate will have excellent organizational, communication, and interpersonal skills, while remaining flexible and easily adaptable to changing priorities.The candidate should also have a strong appetite for analyzing large sets of data and turning data into actionable insights.
• Support the strategic roadmap that will improve the competitiveness and quality of our corporate program offering in international market/s.
• Data pull & analysis, providing recommendations on best approach to follow based on data insights.
• Management of key program governance activities, such as status reports and action logs, to ensure effective management and oversight of the project.
• Provide thought leadership by identifying emerging risk issues - proactively identify, raise and drive resolution.
• Collaborate closely with subject matter experts across the Enterprise (e.g. G&L Strategy & Transformation team, G&L CLM, Operational Excellence, Compliance, GCO, GCS Product) to drive delivery against key workstreams.

Minimum Qualifications:

Academic Background

• Bachelor's degree in accounting, Finance, Business, Risk Management, or an equivalent field.

Functional Skills/Capabilities

• Strong Analytical skills.
• Strong attention to detail with a relentless focus on accuracy, efficiency, and high quality
• Effective written and oral communication, facilitation, and interpersonal skills
• Ability to multi-task with high precision & deliver with quality and on time
• Strong critical thinker with the ability to analyze complex data set/sources for useful inferences/ in depth analysis - Proven trouble-shooting and problem-solving skills in a data related role.
• Experience in working across a global organization/multiple Markets in a fast paced environment and appreciating and working through its diversities.

Technical Skills/Capabilities

• Strong experience and working knowledge in MS Office and collaboration tools (Confluence, Jira, Rally , powerBI , presentation , excel , visio etc) understanding of various data tools , Lumi , Customer360 etc.

Desired Qualifications:

• Tableau , SQL , other analytic tools knowledge are preferred
• Deep understanding of Corporate Business/Servicing/Products.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.