Hiring Fresher-Voice Process-NTT DATA

1 week ago

Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

In these roles you will be responsible for:


•    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
•    Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met

•    Analyzing medical insurance claims for quality assurance

•    Resolving moderately routine questions following pre-established guidelines

•    Performing routine research on customer inquiries.

•    Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Requirements for this role include:

2025 passed outs who got the results are also eligibile to apply

no standing arrears is mandatory.


•    Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.

•    High school diploma

•    1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

• months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.

• months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

Interested Candidate please share me your resume to

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