BPO Supervisor-Claim Adjudication-NTT DATA

2 days ago

Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Greetings from NTT DATA,

Clients business problem to resolve:

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.Clients Business problem to solve?Our Client is one of Leading Health Plan in US providing services in Florida state , NTT are getting into contract with Client to manage End to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction.Positions General Duties and Tasks:NTT are getting into contract with Client to manage End to End Health Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction.

Requirements for this role include:

  • Must have strong Health Claims End to End Domain Knowledge.
  • Must have 8+ years experience in Claims Adjudication
  • Minimum 2+ years as Team lead/Asst.Manager
  • Both Under Graduates and Post Graduates can apply.
  • Excellent communication (verbal and written) and customer service skills. Ability to work independently; strong analytic skills.
  • Detail-oriented, ability to organize and multi-task.
  • Ability to make decisions.

Required computer skills:

Must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. Ability to work in a team environment.Problem SolvingReviews structured problems.Selects and applies appropriate standards/guidelines.Probes beyond the stated situation.Identifies underlying issues and consider possible alternatives.

Job Duty Differentiators:

  • Supervises processes and/or claims processing teams ensuring highest quality of service is provided.
  • Includes the distribution of work, calculation and communication of productivity and quality results and review of audit appeals.
  • Monitors production goals of team and reports results and issues to higher-level leadership.

Assists team with escalated claims processing issues.

**Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

Interested Candidate Please share me your Resume to

  • BPO Supervisor

    4 days ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Position Overview: Clients business problem to resolve: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and...

  • BPO Supervisor

    4 days ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    NTT are getting into contract with Client to manage End to End Health Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity...

  • BPO Supervisor

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position Overview:At NTT DATA, we know that with the right people on board, anything is possible.  The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence.  By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the...

  • BPO Customer Care Collections Senior Rep

    1 week ago

    Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    NTT Data Services is HiringPosition's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them...

  • Opening For IT Business Analyst-NTT DATA

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Dear Candidate,Greeting from NTT DATA,Responsibilities:•    Collaborate with stakeholders to gather and document their needs and translate them into technical requirements.•    Perform requirements analysis and identify gaps.•    When needed, challenge / negotiate such requirements to align them with the best way of using technology.•  ...

  • HC & Insurance Operations Associate

    1 week ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...

  • Hiring For Freshers

    2 days ago

    Chennai, Tamil Nadu, India 509eb5f7-27b2-465f-8f82-d634901a18a9 Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Position Overview:At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and...

  • BPO Manager

    7 days ago

    Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    NTT DATA Services currently seeks a BPO MANAGER to join our team in CHENNAI & COIMBATORE .Position General Duties:Manager to oversee, assist and drive Centene with Enrollment & Billing (EMB) Back Office activities for Medicaid LOB and drive the team from front.Role Responsibilities :In-depth knowledge and experience in the US healthcare (Non Voice)...

  • hc & insurance operations senior associate

    3 days ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    PROVIDER DATA MANAGEMENT - GRADE 5 HC & INSURANCE OPERATIONS SENIOR ASSOCIATE Position Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both...

  • Configuration Analysis Advisor

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    NTT Data Services is HiringPosition's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them...