Insurance Business Analyst
24 hours ago
Role:
Insurance Policy Business Analyst
Position Type:
Full-Time Contract (40hrs/week)
Contract Duration:
6-12 Months +
Work Schedule:
8 hours/day (Mon-Fri)
Work Hours:
(1:00 PM to 9:00 PM IST)
Location:
Hybrid (3x days onsite) - Pune, India
Seeking an experienced Insurance Business Analyst to support the Guidewire Policy Center (Non-Admitted Production Support). Role includes ticket analysis, workflow support, requirements gathering, and collaborating with IT teams to improve system performance.
Responsibilities:
- Monitor ticketing system, analyze incidents/requests, resolve or escalate.
- Troubleshoot application issues and provide root cause analysis.
- Support workflows and provide expertise on workflow design.
- Gather and document business/functional requirements and user stories.
- Lead review sessions and obtain business approvals.
- Collaborate with dev/QA teams to ensure proper solution design.
- Support UAT planning, scripting, and execution.
- Recommend process improvements and ensure solution consistency.
Must-Have Qualifications:
- 5+ years Business Analysis experience in Commercial P&C Insurance.
- Strong experience with policy administration systems.
- Hands-on experience writing BRDs/FRDs/user stories.
- Experience with integrations and troubleshooting system issues.
- Agile/iterative methodology experience (SDLC/PMLC knowledge).
- Strong communication, analytical, and documentation skills.
Preferred:
- Experience with Guidewire Policy Center.
- Experience with visualization tools.
- Knowledge of SharePoint, mockup tools.
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