Sales Advisor

2 hours ago

Mumbai, Maharashtra, India Tilfi Full time ₹ 2,00,000 - ₹ 12,00,000 per year

Position overview:

We are seeking a dynamic Sales Advisor for our flagship store in South Mumbai who will be responsible for offering a unique and personalized shopping experience to our clients. The ideal candidate will play a key role in driving sales and building lasting relationships with our clients, ensuring they receive the highest level of luxury shopping experience.

Key responsibilities

Customer Engagement:

  • Deliver an exceptional and personalized shopping experience to every customer, fostering a welcoming and luxurious atmosphere.
  • Handle customer inquiries, feedback, and complaints professionally and promptly, striving to exceed customer expectations..
  • Maintain an in-depth knowledge of our product range, including fabric details, weaving techniques and the story behind each collection to effectively communicate with our patrons.
  • Build and nurture strong relationships with clients, ensuring repeat business through exceptional service.
  • Represent Tilfi in exhibitions and events as and when required.

Visual Merchandising:

  • Assist in maintaining the store's visual standards, ensuring that displays are well-organized, appealing, and aligned with brand guidelines.
  • Assist in the design and implementation of seasonal and promotional displays that reflect the brands image.

Store Maintenance:

  • Ensure the store environment is clean, organized, and welcoming, maintaining a high standard of presentation at all times.
  • Ensure that all health and safety protocols are followed, including proper handling of products and equipment.

Operations and Inventory management:

  • Manage inventory counts and maintain records of all incoming and outgoing movement
  • of inventory.
  • Ensure proper storage and upkeep of all inventory.
  • Prepare stock and sales reports and share with HQ.

Qualifications:

  • Prior experience in sales, preferably in luxury fashion or high-end retail.
  • Excellent interpersonal and communication skills, with a customer-centric approach.
  • In-depth knowledge of retail operations, sales techniques, and inventory management.
  • Passion for luxury fashion, textiles, and craftsmanship, with a keen eye for detail and aesthetics.
  • Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and demands.

Benefits:

  • Competitive salary.
  • Opportunities for career growth and development within a prestigious luxury brand.
  • A supportive and inclusive work environment.

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