Sales Advisor E-Commerce

7 days ago


Mumbai, Maharashtra, India Malabar Gold Full time

Hiring
: Sales Advisor E-Commerce

Company
: Malabar Gold Diamonds

Location
: Malabar National Hub (Online Sales Division) , Andheri - Chakala

Job Type
: Full-Time | On-site

Website
:

We are urgently looking to onboard Sales Advisors for our E-Commerce division. If you have a passion for customer engagement and a flair for sales, this is your opportunity to join one of India's leading jewellery brands.

Experience Required
2 to 3 years in Retail, Online Sales, or Customer Service

Jewellery Category Experience Is Preferred
Qualification
-
Graduate in any discipline
Key Responsibilities
Assist customers with jewellery purchases via website, chat, email, and calls

Convert inbound/outbound leads into successful sales

Handle post-sale queries, feedback, and complaints

Coordinate with internal teams for timely resolution and product delivery

Drive KPIs: Sales Growth and Customer Satisfaction

Learn jewellery-specific calculations and product knowledge

Ensure adherence to company processes and quality standards

Skills Required
Strong communication and customer handling skills

Familiarity with jewellery category is a plus

Proficiency in chat and voice platforms

Target-driven and sales-oriented

Basic understanding of CRM/order management systems

Send your updated resume to

Subject line: Application for Sales Advisor

Were moving fast apply now to be considered immediately

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