Quality Assurance Analyst

1 day ago

Gurgaon, Haryana, India GLG Full time ₹ 5,50,000 - ₹ 11,00,000 per year

Position Summary:

GLG's Quality Assurance team within the Technology business is seeking a QA Automation Engineer / Analyst to design, develop, and execute automated and manual test cases across multiple software applications. This role combines strong analytical skills in understanding requirements with hands-on automation capabilities to ensure robust functional and regression testing.

The ideal candidate will have experience working on CRM or web-based applications (preferably Salesforce), with a strong focus on automation and change control alignment within the SDLC.

Position Responsibilities include (but are not limited to):

  • Analyze user stories, business requirements, and acceptance criteria to create detailed test scenarios and test scripts.
  • Develop and maintain automated test cases using frameworks such as Selenium (Java/Python), Playwright, or Cypress.
  • Perform functional, regression, integration, and assist UAT testing across web and CRM platforms.
  • Execute API automation using tools such as Postman or REST Assured.
  • Maintain and execute automation suites as part of the CI/CD pipeline.
  • Log and track defects using JIRA, ServiceNow, or Azure DevOps, and support root cause analysis.
  • Review and validate change requests (CRs) for quality and test completeness within the Change Management process.
  • Provide QA evidence and participate in CAB discussions and post-implementation reviews (PIRs).
  • Contribute to framework enhancement, test data management, and regression suite optimization.
  • Collaborate with QA Leads, Developers, and Release Managers to ensure smooth, high-quality releases

Position Requirements:

  • 3–5 years of experience in software QA with strong exposure to test automation and functional testing.
  • Proficiency in automation scripting using Selenium (Java/Python), Cypress, or equivalent.
  • Working knowledge of API testing and automation (Postman, REST Assured).
  • Experience with CI/CD tools such as GitHub Actions, Jenkins, or Azure DevOps.
  • Familiarity with test management tools (TestRail, Zephyr) and version control (Git).
  • Experience in Change Management or audit-driven environments
  • Excellent analytical, organizational, and communication skills.

Preferred Qualifications:

  • ISTQB Foundation or Automation Testing certification.
  • Prior experience in Agile/Scrum
  • Exposure to Salesforce testing or similar CRM systems.

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