Senior Product Associate

hackajob*
is collaborating with
J.P. Morgan
to connect them with exceptional tech professionals for this role.*
Job Description**
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in the Cards Team, which is aligned to the Connected Commerce Team, you will work directly with one of our engineering scrum teams responsible for supporting our products. We are looking for someone who is an open communicator and collaborator with a passion for shipping best-in-class customer experiences. If you are excited about innovating in the Digital Wallet's space.

Job Responsibilities

• Collaborate with Product Manager to define, refine and prioritize the product backlog based on business value, customer impact and technical feasibility
• Prioritize a feature backlog for scrum team and be actively involved in getting work ready for delivery
• Answer day-to-day product questions and co-ordinate refinement sessions for engineers to guide execution and delivery
• Design key engagement ceremonies with product owners and stakeholders to lead product execution
• identify and resolve key product impediments utilizing agreed upon escalation frameworks and mitigation tactics
• Participate in testing new features to ensure they meet acceptance criteria and deliver great value to customers
• Maintain an ongoing deep knowledge and documentation of key product artifacts
• Create transparent and accurate updates on product development status and socialize those updates with all relevant stakeholders
• identify, coordinate and sequence dependencies with other product teams; Helping remove product development impediments for the team
• initiate commitment for critical dependencies - including facilitating elaboration sessions, helping to secure resources, etc.

Required Qualifications, Capabilities, And Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Knowledge of product management techniques, principles and best practices
• Capable of adjusting and reacting to evolving business priorities
• Committed to building partnerships with other teams and stakeholders, lead alignment and finalize key decision to achieve desired outcomes
• Effective written and verbal communicator with excellent reasoning, organization and presentation skills
• Demonstrable experience working banking or with financial services products
• Experience with Digital Wallets (at a minimum as a user)
• Proficient with Confluence and JIRA
• Experience building and launching software products

Preferred Qualifications
Preferred qualifications, capabilities, and skills

• Intellectually curious, have a customer-first mindset and passion for building new and innovative digital products
• Show inclusivity by providing value to customers across all segments
• Excellent team players with ability to collaborate with functional areas to lead successful and timely project execution
• Results-oriented with strong communication skills

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.