Senior Product Associate

3 days ago

Hyderabad, Telangana, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Unleash your expertise in product management by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.  

As a Senior Product Associate within the Secure Platform Services team, you will be instrumental in developing top-tier Authentication platform capabilities. You will work closely with Operations, Technology, Fraud Risk, and Business leadership to ensure a seamless customer experience. Your efforts will concentrate on creating authentication methods that align with customer interaction preferences, while also advancing organizational capabilities to improve client experiences on

Job responsibilities
  • Partner with the Product Manager to identify new product opportunities through user research and discovery.
  • Plan for upstream and downstream implications of new product features on the overall product experience.
  • Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap.
  • Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets.
  • Act as a subject matter expert in Customer Identity and Access Management processes.
  • Write requirements, epics, and user stories to support product development.
  • Support feature teams with application testing, user experience testing, and issue resolution.
Required qualifications, capabilities, and skills
  • Bachelor's Degree or equivalent experience.
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area.
  • Demonstrated performance in content management or relevant domain area.
  • In-depth knowledge of agile process and principles, including use of agile project management tools (e.g., Confluence, JIRA, Git).
  • Excellent organizational, time management, and project management skills.
  • Ability to work independently and make informed decisions.
  • Experience in product deployment processes and operational management.
 

Preferred Qualifications, Capabilities, and Skills

  • Customer Identity and Access Management experience.
  • Agile/Scrum and AWS Certification are a plus.
  • Knowledge of design and product development processes, service design principles, and systems thinking.
     

 

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