Telesales Executive

5 days ago

Mumbai Metropolitan Region, India Time Hack Consulting Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Location:
Mumbai (On-site)

Language preference:
Fluent in English & Hindi. Marathi is a strong bonus.

About The Company
We India's
fastest-growing chain of surgical oncology centres
, founded by renowned surgeons with the vision of building organ-specific cancer excellence hubs. With centres across Mumbai, we are committed to delivering superior clinical outcomes with affordability and empathy.

Key Responsibilities

  • Engage with leads (inbound and referral-based) and convert them into consultations or follow-up appointments
  • Maintain structured communication logs on CRM systems
  • Coordinate with PROs and doctors for appointment scheduling and lead updates
  • Follow up with potential patients to address queries and build trust
  • Explain SSO's value proposition to patients and families professionally
  • Manage inbound calls from marketing and referral channels

Performance Targets

  • Monthly target for consultations scheduled and surgery conversions
  • Daily lead conversion ratio and follow-up SLAs
  • Accuracy of lead reporting and CRM usage

Requirements

  • Fluent in English and Hindi; Marathi is a strong bonus
  • Prior experience in healthcare, insurance, or education telesales preferred
  • Strong verbal communication and persuasion skills
  • Comfortable working with CRM tools and Google Sheets
  • Ability to handle patient queries with empathy, patience and confidence

Skills: communication,crm,appointment scheduling

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