Analyst - Core Services

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

• We've funded over $100 billion in loans for our customers, more than any other fintech

• Yahoo Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval

• Yahoo Finance - Best Mortgage Lenders of 2025: Best online mortgage lender

• Fintech Breakthrough Award: Best Lending Innovation Award

• Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing

• We are Forbes' Best Online Mortgage Lender for 2023

• We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.

About the role:

The Core Services analyst will be responsible for efficiently ordering and processing credit reports, along with managing associated activities related to credit assessment like supplements, payoff statements, Income and employment Verification etc. This role requires meticulous attention to detail, strong organization and communication skills, and the ability to analyze and interpret credit data accurately.

Responsibilities:

1. Primary contact point regarding concerns related to the requirement for a new or updated Credit Report.

2. Ordering and processing of Credit Supplements from third party vendors.

3. Ordering and processing payoff documents from different lenders in a timely and efficient manner.

4. Conduct thorough verification of borrower's income and employment by contacting employers directly or obtaining documents from the third-party vendors.

5. Perform detailed due diligence to ensure that verification is obtained from the correct party and the information provided is accurate.

6. Obtain personal, business and student transcripts which assist in verifying income and employment summary.

7. End to end processing of Subordination of a line by reaching out to different lenders, preparing the checklist as per their requirements, coordinating with payments and getting the lien subordinated.

8. Collaborate with Coordinators, Underwriters, Loan Consultants, Collateral and Closing teams to ensure smooth processing of mortgage applications.

9. Support Underwriter by processing Credit, Income and Assets activities, which are crucial to be cleared before Final approval.

10. Calling the vendors, employers and third parties to obtain documentation for loan qualification.

Requirements:

1. 0-2 yrs. of relevant work experience.

2. Excellent attention to detail and organizational skills.

3. Demonstrated skills in problem solving and attention to detail.

4. Ability to work independently and as a part of a team in a fast-paced environment.

5. Effective communication skills, with the ability to connect with internal and external parties.

6. Flexibility to work in different time zones to accommodate US-based calls.

Company Benefits

In Office Perks

Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.

Health & Well-being

Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.

Other Perks at Better

Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.