Senior ServiceNow Developer, Senior Power Apps Developer

Company Description

Better Future Solutions is a company dedicated to increasing the profitability and business success of its clients. Specializing in Workforce Solutions, ERP, SPI, Training, BPM, Application Development, and more. We focus on providing process-driven business solutions for our worldwide customer base.

Role Description

ServiceNow Developer

Experience 7-12 years

Location: Bangalore ,Chennai, Hyderabad

Experienced 
ServiceNow Developer

with extensive hands-on experience on the ServiceNow platform, including CSM and ITSM modules. This role requires deep technical expertise in designing, developing, testing, and deploying ServiceNow solutions that align with business goals and enhance operational efficiency.

Key Responsibilities:

• Design, develop, and implement ServiceNow solutions across CSM and ITSM modules.
• Configure and customize Case Management, Tasks, Life Cycle Events, and Activities.
• Develop and maintain ServiceNow applications using App Engine Studio and UI Builder.
• Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows.
• Implement and support modules such as Incident, Problem, Change, Knowledge, Release, Request, and Asset Management.
• Build and maintain intuitive self-service portals and dashboards for CSM.
• Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
• Integrate and manage CMDB, Discovery, and Mid-Server configurations.
• Leverage Performance Analytics to monitor and optimize system performance.
• Collaborate with cross-functional teams to deliver projects on time and within budget.
• Develop front-end components using HTML, CSS, JavaScript, and server-side applications using JSP, Servlets, and JDBC.

Required Skills & Qualifications:

• 5+ years of hands-on experience as a ServiceNow Developer.
• Strong expertise in CSM and ITSM modules.
• Proficient in UI Builder.
• Proficient in ServiceNow scripting, UI customization, and application development.
• Experience with ServiceNow Discovery, CMDB, and Asset Management.
• Experience with App Engine Studio and Flow Designer.
• Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend development.
• Strong analytical, problem-solving, and communication skills.

Preferred Certifications:

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer

Job Description-

Senior Power Apps Developer

Experience 7-12 years

Location: Bangalore ,Chennai, Hyderabad

About the role

We are looking for a talented and experienced 
Senior Power Apps Developer

to join our offshore development team supporting key initiatives in the 
Investment Banking

domain. The ideal candidate will have strong hands-on expertise in 
Power Apps (Canvas and Model-Driven Apps)

, 
Power Automate

, and integration with enterprise systems.

You will play a key role in designing, developing, and enhancing digital solutions that streamline banking operations, enable workflow automation, and improve data access for front, middle, and back-office users.

What you'll do in this role

Responsibilities

• Design, develop, and maintain 
  Canvas and Model-Driven Power Apps
   tailored to investment banking processes.
• Build and optimize 
  Power Automate flows
   to automate business workflows and system integrations.
• Work closely with functional teams and architects to understand business requirements and translate them into scalable technical solutions.
• Integrate Power Platform solutions with 
  Dataverse, SQL Server, SharePoint, Azure Services
  , and REST APIs.
• Design and oversee workflow automation and digital process automation solutions using 
  ServiceNow and Power Automate
  .
• Ensure solutions are secure, compliant, and aligned with enterprise governance standards.
• Conduct unit testing, peer reviews, and performance tuning of applications.
• Provide technical support, issue resolution, and enhancements for existing Power Platform applications.
• Collaborate with onsite teams in an Agile/Scrum setup and provide status updates and documentation as needed.
• Troubleshoot, optimize, and maintain existing Power Platform applications.
• Mentor junior developers, review code, and promote best practices across the Power Platform team.

Your skills and experience

• 5–8 years of experience in application development, with 3+ years of focused experience on Microsoft Power Platform.
• Strong proficiency in Power Apps (Canvas and Model-Driven), Power Automate, and Dataverse.
• Solid experience with Power Fx, JavaScript, JSON, and custom connectors.
• Good understanding of Investment Banking processes, such as trade lifecycle, compliance workflows, or client onboarding.
• Strong integration experience with Azure services, REST APIs, and Microsoft 365 ecosystem.
• Excellent problem-solving skills, communication, and ability to work in a distributed, collaborative environment.

Preferred Qualifications:

• Microsoft Certification (PL-400 or equivalent)
• Experience with ALM, DevOps, and Power Platform governance frameworks
• Familiarity with reporting tools like Power BI
• Experience working with global financial clients or within the BFSI domain