Sr. Manager- Professional Services
5 days ago
Job description:
Job Description – Senior IT Manager
Location: Mohali/Bangalore
About AVASO Technology Solutions
At AVASO Technology Solutions, we deliver cutting-edge IT consulting, infrastructure, and security services to empower organizations with reliable and scalable technology solutions. Our Professional Services team plays a critical role in driving client success through innovation, advanced technical expertise, and customer-centric delivery.
Position Overview
We are seeking an experienced
Senior IT Manager
to join our Professional Services team. This role demands a
hands-on leader
with deep expertise in enterprise network architecture, design, and deployment. The successful candidate will own end-to-end solutions across complex network environments—covering
routing, switching, wireless, security, cloud, and hybrid infrastructures
.
The Senior IT Manager will serve as a
technical authority
for high-impact client projects, ensuring scalability, performance, and security while mentoring junior engineers and collaborating with cross-functional teams.
Key Responsibilities
Architecture & Design
Lead the design of enterprise-class LAN, WAN, WLAN, and hybrid cloud network solutions.
- Define high-availability and disaster recovery strategies for critical infrastructure.
Translate business requirements into scalable, secure technical architectures.
Implementation & Delivery
Deploy and configure advanced networking solutions (switches, routers, firewalls, SD-WAN, NAC).
- Architect and optimize enterprise wireless networks (Ekahau or equivalent for site surveys).
Integrate cloud and on-premises networking solutions (Azure, AWS, OCI).
Security & Compliance
Design and enforce network security standards, segmentation, and zero-trust architectures.
Implement solutions aligned with ISO, NIST, and other compliance frameworks.
Performance & Troubleshooting
Serve as L3 escalation point for complex incidents across server, storage, and network domains.
Perform root cause analysis, advanced packet capture, and network performance tuning.
Collaboration & Leadership
Partner with internal architects, service managers, and client stakeholders to deliver tailored solutions.
- Mentor Level 1/2 engineers, guiding them in advanced troubleshooting and solution design.
- Deliver technical documentation, design diagrams, and executive-level presentations.
Skills & Qualifications
Required:
- 8–12 years of experience in
network design, architecture, and deployment
(enterprise-scale). - Should have manager IT teams earlier for 3-5 years.
Deep hands-on expertise in:
Routing & Switching:
OSPF, BGP, MPLS, VLANs, QoS.- Security:
Firewalls (Fortinet, Palo Alto, Cisco ASA), VPN, IPS/IDS. - Wireless:
Design & optimization, Ekahau or equivalent tools. Data Center Networking:
SAN/NAS, SDN, virtualization-aware networking.Proven experience leading
end-to-end solution delivery
for enterprise clients.- Excellent troubleshooting and root cause analysis skills.
Preferred (Nice to Have):
- Certifications:
CCNP/CCIE (Enterprise or Security), Palo Alto Firewall, Fortinet NSE 7/8, VMware NSX, Ekahau ECSE Design/Advanced
. - Cloud networking expertise (AWS Transit Gateway, Azure Virtual WAN, OCI FastConnect).
Soft Skills
- Strong leadership, mentoring, and customer-facing communication skills.
- Ability to
balance architecture-level strategy with hands-on delivery
. - Excellent time management across multiple large-scale projects.
- Willingness to travel for global client engagements.
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