
Front Desk Cum IELTS/PTE Admissions Counsellor
2 days ago
To serve as the first point of contact for walk-in and online students, offering course guidance, handling inquiries, and converting prospects into IELTS/PTE admissions while managing the front desk operations efficiently.
Key Roles & Responsibilities:
Student Counselling & Admissions (IELTS / PTE Focus)
Provide accurate information about IELTS/PTE courses, training modules, and batch schedules.
- Counsel walk-in and inbound call/web inquiries regarding course selection based on career goals and English proficiency.
- Follow up with potential leads (calls, WhatsApp, emails) and convert them into confirmed admissions.
- Maintain records of student interest, counselling sessions, and enrollment progress.
Assist in administering language assessment tests for initial student profiling.
Front Desk & Administrative Operations
Greet and attend to walk-in visitors and students professionally.
- Handle daily front-desk operations including calls, registrations, and inquiries.
- Maintain student registration forms, attendance logs, and admission records.
Ensure the reception area is tidy, welcoming, and equipped with brochures/forms.
Communication & Coordination
Coordinate between trainers, students, and management for scheduling demo classes, test dates, or counselling sessions.
- Communicate effectively with students regarding course structure, fees, policies, and certification.
- Assist in managing orientation and onboarding of new students.
Required Skills & Competencies
- Strong communication skills in English (verbal & written)
- Confident and persuasive approach with excellent presentation skills
- Basic understanding of IELTS/PTE structure and importance
- Well-versed in MS Office, WhatsApp Business, and Google Forms
- Ability to handle walk-ins and online inquiries simultaneously
- Professional appearance and attitude
Job Types: Full-time, Permanent
Pay: ₹10, ₹25,000.00 per month
Work Location: In person
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