Front Desk Cum IELTS/PTE Admissions Counsellor

14 hours ago

Amritsar, Punjab, India Sekhri Academy and Immigration Limited Full time ₹ 10,000 - ₹ 2,50,000 per year

To serve as the first point of contact for walk-in and online students, offering course guidance, handling inquiries, and converting prospects into IELTS/PTE admissions while managing the front desk operations efficiently.

Key Roles & Responsibilities:

  1. Student Counselling & Admissions (IELTS / PTE Focus)

  2. Provide accurate information about IELTS/PTE courses, training modules, and batch schedules.

  3. Counsel walk-in and inbound call/web inquiries regarding course selection based on career goals and English proficiency.
  4. Follow up with potential leads (calls, WhatsApp, emails) and convert them into confirmed admissions.
  5. Maintain records of student interest, counselling sessions, and enrollment progress.

  6. Assist in administering language assessment tests for initial student profiling.

  7. Front Desk & Administrative Operations

  8. Greet and attend to walk-in visitors and students professionally.

  9. Handle daily front-desk operations including calls, registrations, and inquiries.
  10. Maintain student registration forms, attendance logs, and admission records.

  11. Ensure the reception area is tidy, welcoming, and equipped with brochures/forms.

  12. Communication & Coordination

  13. Coordinate between trainers, students, and management for scheduling demo classes, test dates, or counselling sessions.

  14. Communicate effectively with students regarding course structure, fees, policies, and certification.
  15. Assist in managing orientation and onboarding of new students.

Required Skills & Competencies

  • Strong communication skills in English (verbal & written)
  • Confident and persuasive approach with excellent presentation skills
  • Basic understanding of IELTS/PTE structure and importance
  • Well-versed in MS Office, WhatsApp Business, and Google Forms
  • Ability to handle walk-ins and online inquiries simultaneously
  • Professional appearance and attitude

Job Types: Full-time, Permanent

Pay: ₹10, ₹25,000.00 per month

Work Location: In person

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