
Front Office Executive
6 hours ago
- Job Title
Front Office Executive
- Hotel Name
Regenta Central Amritsar
- Job Summary
We're seeking a highly skilled and customer-focused Front Office Executive to join our team at Regenta Central Amritsar. The ideal candidate will be responsible for managing the front desk, ensuring exceptional guest service, and providing a warm welcome to our guests.
Key Responsibilities
*Guest Service*: Provide excellent customer service, respond to guest inquiries, and resolve issues promptly.
*Check-in/Check-out*: Manage the check-in and check-out process efficiently, ensuring accuracy and speed.
*Room Allocation*: Allocate rooms according to guest preferences and availability.
*Payment Handling*: Handle guest payments, process transactions, and manage billing.
*Communication*: Communicate effectively with guests, staff, and management to ensure seamless service delivery.
*Problem-solving*: Resolve guest complaints and issues in a professional and courteous manner.
Requirements
*Education*: Diploma or degree in Hospitality Management or related field.
*Experience*: Prior experience in front office operations or customer service.
*Skills*:
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong problem-solving and analytical skills.
Proficiency in hotel management software.
What We Offer
*Competitive Salary*: Attractive salary package.
*Growth Opportunities*: Opportunities for career growth and development.
*Training*: Comprehensive training programs to enhance skills.
Job Types: Full-time, Permanent
Pay: From ₹14,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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