Front Office Executive

18 hours ago

Amritsar, Punjab, India Regenta Central Amritsar Full time ₹ 1,68,000 per year
  • Job Title

Front Office Executive

  • Hotel Name

Regenta Central Amritsar

  • Job Summary

We're seeking a highly skilled and customer-focused Front Office Executive to join our team at Regenta Central Amritsar. The ideal candidate will be responsible for managing the front desk, ensuring exceptional guest service, and providing a warm welcome to our guests.

  • Key Responsibilities

  • *Guest Service*: Provide excellent customer service, respond to guest inquiries, and resolve issues promptly.

  • *Check-in/Check-out*: Manage the check-in and check-out process efficiently, ensuring accuracy and speed.

  • *Room Allocation*: Allocate rooms according to guest preferences and availability.

  • *Payment Handling*: Handle guest payments, process transactions, and manage billing.

  • *Communication*: Communicate effectively with guests, staff, and management to ensure seamless service delivery.

  • *Problem-solving*: Resolve guest complaints and issues in a professional and courteous manner.

  • Requirements

  • *Education*: Diploma or degree in Hospitality Management or related field.

  • *Experience*: Prior experience in front office operations or customer service.

  • *Skills*:

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced environment.

  • Strong problem-solving and analytical skills.

  • Proficiency in hotel management software.

  • What We Offer

  • *Competitive Salary*: Attractive salary package.

  • *Growth Opportunities*: Opportunities for career growth and development.

  • *Training*: Comprehensive training programs to enhance skills.

Job Types: Full-time, Permanent

Pay: From ₹14,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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