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Front Office Executive

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Faridabad, Haryana, India RG Stone Urology & Laparoscopy Hospital Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Description
POSITION GUIDELINES
Document- Job Description/ Responsibilities
DEPARTMENT : FRONT OFFICE
POSITION : EXECUTIVE
REPORTING TO : MANAGER – OUT PATIENT
QUALIFICATION : GRADUATION IN ANY STREAM
EXPERIENCE : 1-3 YEARS
DRESS CODE : SPECIFIED DRESS CODE WITH I.D. CARD
DUTY HOURS : AS PER SCHEDULED REQUIREMENTS
Job Description
Key areas of responsibility:

  • To coordinate registration of new patients.
  • To take all necessary demographical details about the patients like Name & Address and Source to visit the hospital.
  • To prepare the file, O.P.D Card and provide U.H.I.D. No. to the Patients.
  • To guide & direct the patient for the further process.
  • To coordinate with the doctors / consultants.
  • To answer queries of patient and provide details about the Doctors and Hospitals.
  • To handle the admission, billing and coordinate in the absence of any person of reception.
  • To deal with the people who visit the hospital and solve their queries.
  • To give priority to emergency cases and to co-ordinate with the consultants / respective department for the same.
  • To maintain appropriate departmental documentation.
  • To treat all communication about patients, staff, and other organizational business confidentially.
  • To be involved in quality Assurance / Quality control activities.
  • To perform all the jobs as may be assigned due to exigencies of work.
  • Participation in Continuous Quality Improvement.