CDS Specialist

2 weeks ago

Vadodara, Gujarat, India TBEA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

  • Act as a single point of contact between customers and internal departments (Production, Quality, Design, and Dispatch).
  • Manage customer communication related to order status, delivery schedules, and service requests.
  • Handle technical and commercial queries post-order and ensure timely resolution.
  • Coordinate with the Production and Dispatch teams to ensure timely execution of customer orders.
  • Prepare and verify dispatch documentation such as packing lists, test certificates, and inspection reports.
  • Arrange customer inspections (FAT) and support inspection clearance documentation.
  • Register and monitor customer complaints/warranty cases, coordinate with service engineers for site visits.
  • Follow up for defect analysis, corrective action reports, and closure of complaints within defined timelines.
  • Support the team in handling transformer failures, repair coordination, and replacement processes.
  • Maintain and update order execution status, dispatch tracker, and customer communication logs.
  • Prepare regular MIS reports for management review (dispatch summary, complaint summary, pending issues, etc.).
  • Ensure proper record-keeping of all customer communication and technical documents.
  • Build and maintain long-term relationships with key customers, utilities, and EPC contractors.
  • Participate in customer review meetings and contribute to improving satisfaction levels.
  • Strong communication and coordination skills.
  • Knowledge of transformer manufacturing process and key components.

Preferred candidate profile

  • Familiarity with customer service workflows (order tracking, complaint handling, etc.).
  • Proficiency in MS Office (Excel, Word, PowerPoint) and ERP systems (SAP/Oracle preferred).
  • Analytical mindset and problem-solving ability.
  • Good understanding of quality systems and documentation.
  • Education: B.E./B.Tech in Electrical / Mechanical Engineering.
  • Experience: 38 years of experience in Customer Service / After-Sales / Order Execution in a Power Transformer or Heavy Electrical Equipment manufacturing company.

Interested person share their updated resume on -

  • IT Support Specialist

    2 weeks ago

    Vadodara, Gujarat, India KMK Consulting, Inc. Full time ₹ 30,000 - ₹ 60,000 per year

    Company Overview KMK Consulting Inc. is a leading provider of actionable insights in the life sciences industry, specializing in Commercial Analytics, Sales Planning & Operations, and HEOR|RWE. We partner with pharmaceutical and biotech clients to transform complex data into strategic solutions that drive commercial success, optimize patient journeys, and...

  • Communications Specialist

    4 days ago

    Vadodara, Gujarat, India Rishabh Software Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Tech Stack - JavaPosted on Oct 27, 2025Vadodara-GujaratMinimum Required Experience : 4 yearsFull TimeSkillsLiquibaseApache KafkaangularAgile Software DevelopmentJavaPerformance TuningRabbit MqAWSVue.JsSpring BootDescriptionJava Fullstack DeveloperLocation: Vadodara (5 days a week)Candidates must be based in Vadodara and willing to work from the office...

  • Senior Specialist SQL DBA

    8 hours ago

    Vadodara, Gujarat, India Navaera Software Services Private Limited Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Senior SQL Server Database AdministratorWe are seeking a Senior DBA to join our Data Platform Engineering team. The DBA will be responsible for the data platform environment including overseeing the development and maintenance of the databases, assessment, optimization for new as well as existing implementations. In this role, he/she will work with...

  • Sr. Odoo Developer

    2 weeks ago

    Vadodara, Gujarat, India Ath Software Solutions Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title:Sr. Odoo Developer – Customization Specialist (2+ Year Experience)Location:Vadodara, Gujarat (on-site)Employment Type:Full-time, PermanentAbout UsATH Software Solutions Pvt. Ltd. is a "Canvas-to-Cloud" software company delivering ERP, Web SCADA, VPP, IoT and tailor-made business applications to mid-sized enterprises across Gujarat. To accelerate...

  • DevOps Engineer II

    10 hours ago

    Vadodara, Gujarat, India MRI Software Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    As a DevOps Engineer at MRI Software, you'll be the primary DevOps specialist within a multidisciplinary innovation team exploring the intersection of AI, automation, and infrastructure engineering.You'll work closely with software engineers, data scientists, and AI researchers in Agora AI Labs while collaborating with the wider DevOps and Cloud Engineering...

  • IT Support Specialist

    6 days ago

    Vadodara, India KMK Consulting, Inc. Full time

    Company Overview  KMK Consulting Inc. is a leading provider of actionable insights in the life sciences industry, specializing in Commercial Analytics, Sales Planning & Operations, and HEOR|RWE. We partner with pharmaceutical and biotech clients to transform complex data into strategic solutions that drive commercial success, optimize patient journeys, and...

  • It Support Specialist

    1 week ago

    Vadodara, Gujarat, India KMK Consulting Full time

    Company Overview KMK Consulting Inc is a leading provider of actionable insights in the life sciences industry specializing in Commercial Analytics Sales Planning Operations and HEOR RWE We partner with pharmaceutical and biotech clients to transform complex data into strategic solutions that drive commercial success optimize patient journeys and enhance...

  • Senior Cloud Infrastructure Specialist

    5 days ago

    vadodara, India beBeeCloud Full time

    Cloud ArchitectWe are seeking an experienced Cloud Architect to spearhead our cloud initiatives.Design and implement scalable, secure, and high-performance cloud infrastructures.The ideal candidate will possess:Strong programming skills in Go, JavaScript, and TypeScript.Familiarity with React, serverless architecture, and cloud platforms, particularly...

  • Azure Machine Learning Expert

    1 week ago

    Vadodara, India Whatjobs IN C2 Full time

    Role: We are seeking an experienced Azure Machine Learning Specialist to lead the development and deployment of advanced predictive models that enhance the accuracy and reliability of student number forecasting. The role will involve building high-accuracy forecasting systems using Azure ML, integrating multiple data sources, and deploying models through...

  • Sr. Odoo Developer

    2 weeks ago

    Vadodara, India Ath Software Solutions Pvt. Ltd. Full time

    Job Title: Sr. Odoo Developer – Customization Specialist (2+ Year Experience) Location: Vadodara, Gujarat (on-site) Employment Type: Full-time, Permanent About Us ATH Software Solutions Pvt. Ltd. is a “Canvas-to-Cloud” software company delivering SCADA, IIoT Software, Odoo ERP, VPP and tailor-made business applications to mid-sized and larger...

  • Sr. Odoo Developer

    2 weeks ago

    Vadodara, India Ath Software Solutions Pvt. Ltd. Full time

    Job Title: Sr. Odoo Developer – Customization Specialist (2+ Year Experience) Location: Vadodara, Gujarat (on-site) Employment Type: Full-time, Permanent About Us ATH Software Solutions Pvt. Ltd. is a “Canvas-to-Cloud” software company delivering SCADA, IIoT Software, Odoo ERP, VPP and tailor-made business applications to mid-sized and larger...

  • Sr. Odoo Developer

    2 weeks ago

    Vadodara, India Ath Software Solutions Pvt. Ltd. Full time

    Job Title: Sr. Odoo Developer – Customization Specialist (2+ Year Experience) Location: Vadodara, Gujarat (on-site) Employment Type: Full-time, Permanent About Us ATH Software Solutions Pvt. Ltd. is a “Canvas-to-Cloud” software company delivering SCADA, IIoT Software, Odoo ERP, VPP and tailor-made business applications to mid-sized and larger...

  • Sr. Odoo Developer

    2 weeks ago

    Vadodara, India Ath Software Solutions Pvt. Ltd. Full time

    Job Title: Sr. Odoo Developer – Customization Specialist (2+ Year Experience)Location: Vadodara, Gujarat (on-site)Employment Type: Full-time, PermanentAbout UsATH Software Solutions Pvt. Ltd. is a “Canvas-to-Cloud” software company delivering SCADA, IIoT Software, Odoo ERP, VPP and tailor-made business applications to mid-sized and larger enterprises....

  • Sr. Odoo Developer

    2 weeks ago

    Vadodara, India Ath Software Solutions Pvt. Ltd. Full time

    Job Title: Sr. Odoo Developer – Customization Specialist (2+ Year Experience)Location: Vadodara, Gujarat (on-site)Employment Type: Full-time, PermanentAbout UsATH Software Solutions Pvt. Ltd. is a “Canvas-to-Cloud” software company delivering SCADA, IIoT Software, Odoo ERP, VPP and tailor-made business applications to mid-sized and larger enterprises....

  • Sr. Odoo Developer

    2 weeks ago

    Vadodara, India Ath Software Solutions Pvt. Ltd. Full time

    Job Title: Sr. Odoo Developer – Customization Specialist (2+ Year Experience)Location: Vadodara, Gujarat (on-site)Employment Type: Full-time, PermanentAbout UsATH Software Solutions Pvt. Ltd. is a “Canvas-to-Cloud” software company delivering SCADA, IIoT Software, Odoo ERP, VPP and tailor-made business applications to mid-sized and larger enterprises....