Knowledge Specialist

2 days ago


Hyderabad, Telangana, India Fenlyon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time on-site role for a Knowledge Specialist located in Hyderabad. The Knowledge Specialist will be responsible for managing and sharing knowledge across the organization, analyzing data, ensuring effective communication, and providing excellent customer service. The role involves curating and organizing knowledge bases, conducting research, and collaborating with various departments to enhance information flow and usage.

Qualifications

  • Strong skills in Knowledge Management and Knowledge Sharing
  • Excellent Analytical Skills and the ability to interpret and synthesize data
  • Effective Communication skills, both written and verbal
  • Customer Service experience and a customer-centric approach
  • Ability to collaborate with cross-functional teams
  • Proficiency in using knowledge management software and tools
  • Experience in a similar role is a plus
  • Bachelor's degree in Information Management, Business, or a related field

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