Process Developer

Ready to shape the future of work? 
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. 
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate/Process Developer, Talent Acquisition & Integration
This role will support end-to-end recruitment and onboarding administrative processes for new hires across global regions. The role includes managing recruitment coordination activities (e.g., job postings, candidate tracking, interview scheduling) as well as onboarding tasks (e.g., document collection, pre-employment checks, onboarding portal updates). The role requires accuracy, responsiveness, and seamless communication with global HR, local HR and Talent Acquisition teams.
Responsibilities
1.    Recruitment Coordination:
o    Schedule and coordinate interviews, ensuring a seamless candidate experience across global time zones.
o    Manage applicant tracking system (ATS) (such as Workday), ensuring transactional update and data management
o    Support job posting, candidate communication, and requisition management.
o    Ensure SLAs and turnaround times for recruitment coordination are consistently met.
o    Generate weekly/monthly recruitment operations reports and metrics.
2.    Candidate Engagement:
o    Maintain regular communication with candidates throughout the hiring process.
o    Provide feedback and updates to candidates in a timely manner.
3.    Onboarding Administration Support
o    Initiate pre-onboarding formalities by sending welcome emails and pre-joining instructions to select candidates.
o    Collect and validate onboarding documents in line with compliance checklists.
o    Track and update background verification or pre-employment check status in coordination with third-party vendors.
o    Enter accurate onboarding data into HR systems and maintain audit-compliant documentation.
o    Coordinate with internal IT, HR, and payroll teams for Day 1 readiness (e.g., ID creation, tool access, etc.).
4.    ATS & Data Management:
o    Update and maintain the applicant tracking system (ATS) with accurate candidate data.
o    Update the HRMS system and support new hire record creation
o    Maintain confidentiality and compliance with data privacy policies.
o    Regularly audit recruitment and onboarding files and address any discrepancies.
Qualifications we seek in you
Minimum Qualifications

•    Bachelor's degree in HR, Business, or a related field.

•    Proven experience in Talent Acquisition, recruitment coordination, HR operations, or onboarding support roles.

•    Basic understanding of recruitment and onboarding lifecycle stages in a corporate or shared services environment.

•    Proficiency in MS Excel (e.g., VLOOKUP, filters, tracker management) and MS Outlook for daily operations.

•    Experience in ticketing tool like Service Now, Zendesk, etc is preferrable

•    Excellent verbal and written communication skills 

•    Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills

•    Knowledge of recruitment best practices and sourcing strategies.

•    Certification in recruitment or talent acquisition.

•    Familiarity with global ATS / HR systems (Workday, SAP SuccessFactors, Taleo, etc.) preferred

•    Strong organizational and multitasking skills.

•    Effective communication and interpersonal abilities.

•    Attention to detail and ability to manage high-volume hiring.

Why join Genpact? 

•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. 
Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.