Process Reengineering

3 days ago

Chennai, Tamil Nadu, India Virtusa Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Summary:

We are seeking a seasoned Process Reengineering Specialist with 7+ years of experience in identifying, analyzing, and redesigning business processes to achieve dramatic improvements in productivity, efficiency, quality, and customer satisfaction. The ideal candidate will have a deep understanding of business process management, change management, and operational excellence frameworks like Lean, Six Sigma, and BPM.

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Key Responsibilities:

Analyze existing business processes across departments to identify inefficiencies and improvement opportunities.

Lead and facilitate process reengineering initiatives that align with strategic business objectives.

Use data-driven approaches to redesign and optimize end-to-end processes for cost, quality, and cycle time improvements.

Collaborate with cross-functional teams to implement changes and ensure stakeholder buy-in.

Design and document target operating models, new workflows, and SOPs.

Develop KPIs and performance measurement systems to monitor and sustain improvements.

Work closely with technology teams to integrate automation, ERP enhancements, or digital tools in redesigned processes.

Lead workshops, root cause analysis sessions, and continuous improvement initiatives.

Provide change management support to drive adoption of redesigned processes.

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Required Skills & Experience:

7+ years of experience in process reengineering, business analysis, or operational excellence.

Proven experience in leading business transformation or process optimization projects.

Strong knowledge of Lean, Six Sigma, Kaizen, and BPM methodologies.

Hands-on experience with process mapping tools such as:

Microsoft Visio

ARIS

Lucidchart

Bizagi

Excellent analytical and problem-solving skills with a focus on operational efficiency.

Strong project management and stakeholder management skills.

Excellent verbal and written communication skills.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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