Business Development

24 hours ago

Bengaluru Hyderabad Mumbai, India Writer Business Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

As Business Development and Sales, you will play a key role in expanding our client base by identifying and engaging with potential customers, understanding their relocation needs, and offering tailored solutions. This role requires excellent communication skills, a proactive sales mindset, and the ability to build relationships with clients to ensure a smooth sales process.

Strategic (Contributory role): - Identify and maximize revenue enhancement opportunities on aspects of the move process - Undertake proactive measures to convert potential enquiry into business - Assist in branding and marketing activities at various forums/industry events

Financial (Direct Ownership): - Prepare quotations, negotiate and close deals to achieve the revenue targets as per AOP - Accurately forecast and analyse revenue, profitability, margins, ensure timely and accurate invoicing, and monitor collections

Business Development (Direct Ownership): - Achieve the sales targets as defined in the annual AOP and ensure business profitability - Acquire new customers by building relationships and maintaining relationships with existing customers - Create and manage customer pipelines - Create sales pitches/proposals for the full range of Relocation services - Timely follow up on potential clients through sales visits/calls - Create reports on business development activities, opportunity, conversion ratio and branch sales - Liaison with the pricing and branch move management teams to ensure customer retention, business continuity and closure of contracts - Intervene and facilitate resolution in cases of agent escalations

Customer (Direct Ownership): - Build, sustain and leverage long term relationships with key clients to ensure increase in market share - Ensure high levels of CSAT scores by delivering high quality, timely services and ensuring customer delight across all interactions.

There could be some level of branch level leadership responsibilities as a part of the role.

Preferred candidate profile

  • 2 to 8 years of relevant experience in development/sales experience in Relocations industry or business development experience from logistics, hospitality industry

  • Strong verbal and written communication skills.

  • Ability to build rapport and maintain long-term relationships with clients.

  • Self-motivated, results-oriented, and able to work independently.

  • Strong problem-solving skills and attention to detail.

  • Ability to manage multiple tasks and prioritize effectively.

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