Customer Support

4 days ago

Anna Nagar, Tamil Nadu, India Tamil Tourism and Hospitality Services Pvt Ltd Full time

Role: Customer Support / Sales Executive

Company Name: Tamil Tourism and Hospitality Services Pvt Ltd

Job Location: 1076/A, 19th Main Rd, Thendral Colony, Anna Nagar, Chennai, Tamil Nadu

Number of Vacancies: 03

Job Type: Full-time (Work from Office)

Educational Qualification: Degree in Tourism Studies or Any Degree with Tourism work experience

Experience: Fresher or upto 3 years experience in marketing/sales field in Tourism Industry

Job Responsibilities:

  • Customer Outreach & Lead Generation - Make outbound calls to prospective customers, introduce company services, and generate interest to achieve sales targets.
  • Explanation & Query Handling - Clearly explain travel packages or services to customers, address their inquiries, and provide accurate information to help them make informed decisions.
  • Follow-Up & Conversion - Maintain regular follow-ups with potential leads, convert them into confirmed customers, and update records in the system and report daily activities, customer interactions, and sales updates to the manager.
  • Agents Focus - Actively engage with new agents, establish strong relationships, and clearly explain the company's product packages, pricing and service benefits to drive conversions and support their onboarding process.

Skills Required:

  • Good communication and interpersonal skills (Tamil & basic English/Hindi added advantage) .
  • Ability to convince the customers.
  • Basic Computer knowledge, MS Office and marketing.
  • Self-motivated and target-oriented.
  • Two Wheeler with License must

Working Hours: 9:30 AM – 6:00 PM (Monday to Saturday)

About Tamil Tourism:

Tamil Tourism and Hospitality Services Pvt Ltd is a 15 years old professional travel and hospitality company located its Corporate office in Chennai, with branch offices in Goa and Tirunelveli focused on delivering comprehensive tourism destinations. The company offers a wide range of services, including customized travel packages, hotel and resort reservations, transportation facilities, and event management for individuals, families, and corporate clients. It is committed to providing unique budget friendly travel itineraries for our Tamil Nadu Travelers, we have built an excellent network of travel partners across the world to offer our travelers the best of the world to experience in delightful & budget friendly. By integrating modern travel management practices with traditional Tamil hospitality, Tamil Tourism and Hospitality Services Pvt Ltd aims to create seamless, memorable, and value-driven travel experiences for its customers.

Contact Details: HR - Immanuel –

Address: No: 1076/A, 19th Main Rd, Thendral Colony, Anna Nagar, Chennai

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Bachelor's (Preferred)

Work Location: In person

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