It Administrator
1 week ago
We are seeking an IT Administrator with 2-5 years of experience to manage and support the organizations IT infrastructure, users, and systems. The role involves troubleshooting, maintaining hardware/software, handling licenses, coordinating with vendors, and ensuring smooth IT operations across Windows and Mac environments.
Key Responsibilities:
- Manage and support all IT infrastructure, including desktops, laptops, servers, printers, and network devices.
- Provide day-to-day technical support to users (Windows & Mac OS).
- Troubleshoot hardware, software, and network-related issues.
- Manage and maintain software licenses (Adobe, MS Office, etc.).
- Handle vendor coordination for procurement, AMC, and IT support services.
- Monitor system performance, backups, and security compliance.
- Maintain IT asset inventory and ensure timely upgrades/replacements.
- Support installation, configuration, and updates of operating systems and applications.
- Ensure IT policies, processes, and documentation are up to date.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience).
- 2–5 years of experience in IT administration/support roles.
- Strong hands-on experience with Windows & Mac OS environments.
- Knowledge of software license management (Adobe, MS Office, etc.).
- Good understanding of networking concepts, firewalls, and security practices.
- Experience in troubleshooting hardware/software/peripheral devices.
- Excellent vendor management and coordination skills.
- Strong communication, problem-solving, and documentation abilities.
Preferred Skills:
- Experience with cloud platforms (Microsoft Workspace, O365, etc.).
- Exposure to IT security tools and best practices.
- Knowledge of backup solutions and IT asset management tools.
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