Customer Operation Analyst

Our Operations Analyst team is critical to our success and mission. As part of this team, you are responsible for researching and analyzing the operational activities of our business to help increase efficiency, reduce costs, improve customer service, and optimize overall operations.As an Operations Analyst, you'll be supporting multi-functional teams,...

DescriptionAnalyst – International Voice - Customer Operations India - Chandigarh | Full-time (FT) | Customer Operations | Job ID_Shift Timings – Night Shift |Management Level – Analyst Specialism – Customer Care We are looking to add to our talent pool an Analyst – International Voice with 0-3 years of experience. This role will be part...

For Customer operationa analyst - US Telecom process*Inbound / Outbound - Voice Process**Salary: 23k in hand plus 9k quarterly bonus.*Fresher & Experienced Both Can Apply**Qualification*: Must be a Graduate*Shift: Night shifts - Cabs available*5 Days working*(Work from Office Only)Call / WhatsApp on , Job Type: Full-timeWork Location: In personJob Types:...

Job Title: Quality Analyst / Quality Auditor – Travel ProcessCompany: Cheap Flying FaresLocation: Mohali, Sector 75Employment Type: Full-TimeShifts: Rotational (24×7 Operations) with Rotational Week OffsAbout the CompanyCheap Flying Fares is a leading travel solutions provider based in Mohali, Sector 75, offering affordable flight fares and world-class...

DescriptionJob Title: Spanish Voice Senior AnalystDepartment: Customer Support / BPO OperationsLocation: ChandigarhWork Type: Full-Time (Voice Process)Shift: Rotational Night Shifts OnlyJob Summary:We are seeking a Spanish Voice Senior Analyst to join our customer service team in a dynamic BPO environment. The role involves handling inbound/outbound customer...

As a Customer Value Data Analyst, you will play a crucial role in driving insights from customer data to enhance customer satisfaction, loyalty, and overall value. You are responsible for analyzing large datasets, identifying trends, and providing actionable recommendations to optimize customer interactions and improve business outcomes.Collect and Analyze...

DescriptionJob Title: BPO Analyst – Call/Chat/Email Audit ProcessJob Summary:We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service. The ideal...

Job Title: FP&A AnalystDepartment: Product & AnalyticsLocation: ChandigarhEmployment Type: Full-TimePosition SummaryWe are seeking a sharp, data-driven FP&A Analyst to support one of Hoolime's core operational teams. This is a hands-on role ideal for someone who thrives in fast-paced, execution-oriented environments and enjoys drawing insights from data to...

DescriptionJob Title: Analyst - RecruitmentLocation: Chandigarh/MohaliAbout Us: eClerx is a leading provider of Business Process Outsourcing (BPO) services in the telecom industry. We specialize in delivering high-quality, cost-effective solutions to our clients, helping them streamline their operations and improve customer satisfaction.Job Overview: As a...

DescriptionJob Description: Outbound Voice – Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported...