Assistant Claims Manager
2 days ago
Key Responsibilities
1. Claims Management
Oversee end-to-end claims handling for Health (cashless and reimbursement) and
Life Insurance.
Ensure timely submission and processing of claim documentation.
Liaise with insurers to expedite claims approvals and settlements.
2. Coordination & Communication
Serve as the single point of contact for all internal and external stakeholders
regarding claims.
Coordinate with RMs, Partners, and clients to gather necessary claim documents
and information.
Work closely with the Product and Insurance Operations teams to resolve claim
queries.
3. Process Excellence
Monitor claim progress and proactively follow up with insurers to avoid delays.
Maintain and update claims MIS for accurate tracking and reporting at the company
level.
Identify process bottlenecks and recommend improvements for faster claim
settlements.
4. Compliance & Quality
Ensure adherence to regulatory and company compliance requirements for claims.
Maintain accurate and complete claim records.
Key Skills & Competencies
Strong knowledge of Health Insurance claim processes (cashless & reimbursement).
Familiarity with Life Insurance claim processes.
Excellent coordination and follow-up skills.
Strong communication skills for engaging with clients, insurers, and internal teams.
Ability to manage multiple claims across geographies and timelines.
Detail-oriented with a process-driven approach.
Experience & Qualifications
2-3 years of experience in insurance claims management, preferably in Health Insurance.
Graduate degree (MBA preferred but not mandatory).
Prior experience in insurer, TPA, or insurance distribution setups will be an advantage.
What We Offer
Competitive compensation.
Opportunity to work with a fast-growing fintech in the wealth and insurance space.
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