Program Manager

Job Description:

We are seeking a results-driven ERP Program Manager with strong JD Edwards EnterpriseOne

(E1) expertise to lead the design, delivery, and sustainment of Xellias E1 roadmap. You will

own execution across upgrades to (and code-current on) Release 9.2, platform stability,

integrations, and data lifecycle optimizationensuring the ERP meets business objectives and

compliance expectations in a regulated (GxP) environment

Responsibilities:

Program/Project Delivery & Governance

• Own end-to-end delivery of E1 projects (rollouts, upgrades, enhancements), driving

scope, timeline, cost, risks, and stakeholder communication

• Define and track business case & KPIs (performance, stability, adoption), reporting

to IT leadership and business sponsors.

• Lead budgeting, vendor SOWs, and delivery oversight for system integrators and tool

vendors.

E1 Platform Management (9.2, UX & Extensibility)

• Orchestrate 9.2 upgrades and code-current cadence (incl. 64-bit considerations),

minimizing retrofit through UX One/UDOs and configuration-over-customization.

• Champion UX One role-based pages and UDOs (watchlists, grid formats, personal

forms) to improve user experience and reduce technical debt.

CNC & Change Management

• Coordinate CNC administration with internal/hosting teams (environment strategy,

security, Server Manager, package build/deploy, ESU/ASU cadence).

• Govern OMW roles & allowed actions and enforce change controls across

Dev/Test/Prod.

• Monitor SLAs for availability, performance, capacity, and audit readiness with hosting

partners.

Integrations & Automation

• Design and lead system integrations using E1 Orchestrator (REST) and approved

frameworks (AIS/BSSV/REST); coordinate with adjacent platforms (e.g., Salesforce

CRM, analytics).

• Promote process automation and event-driven patterns leveraging Orchestrator.

Data Lifecycle, Performance & Reliability

• Drive data archiving/purge strategy to optimize performance and manage risk,

following Oracle purge controls and proven JDE archiving practices.

• Oversee performance tuning (UBEs, indexes, batch schedules) and resilience (job

queues, monitoring, incident/problem mgmt).

Quality, Compliance & CSV (GxP)

• Embed CSV deliverables across the lifecycle (requirements traceability, risk

assessments, test protocols, change controls)

• Ensure security & data integrity practices (role design, SoD considerations, audit

trails) and support inspections/audits.

People Leadership & Communication

• Lead and mentor internal/external team members (functional, technical, CNC); set

objectives and ensure delivery excellence.

• Provide executive-ready communication, clear stakeholder updates, and business

change management.

Qualifications:

• Bachelors degree in Computer Science/Engineering/IT (or equivalent experience).
• 10+ years in ERP (with deep JD Edwards E1 exposure) and 5+ years leading

projects/vendor delivery.

• Strong knowledge of E1 architecture with CNC coordination (environments, security,

Server Manager, package build/deploy, ESU/ASU).

• Proven success delivering 9.2 upgrades/code-current programs and optimizing

functional solutions with minimal customization via UX One/UDOs.

• Experience with integration patterns for E1 (AIS/BSSV/REST) and

Orchestrator-based automation.

• Solid grasp of ERP data model & file relationships and performance tuning for large

E1 footprints.

• Demonstrated delivery in regulated (GxP) environments with CSV/GAMP-5 practices.
• Excellent stakeholder communication, risk/budget management, and cross-functional

leadership.

Good To Have:

• Experience with Cloud platforms like OCI and Azure.
• Experience working key enterprise applications like CRM(Salesforce),Power BI
• Strong analytical and problem-solving skills.
• Service-minded attitude and effective communication skills.
• Ability to work in globally distributed virtual teams.
• Flexibility to adapt to changing priorities in high-pressure environments.
• Experience working in international production environments.
• Proficiency in Microsoft Office Products.