Launch or Level Up Your BPO Career

5 days ago


Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 4,00,000 - ₹ 6,00,000 per year

International Voice/Chat - Service Process

Eligibility Criteria

  • Graduates or undergraduates with at least 1 year of experience in an international BPO.
  • Freshers are also encouraged to apply.
  • Experienced candidates may qualify for a salary hike of up to 30%, based on skills and market trends.

Roles and Responsibilities

  • Handle inbound and/or outbound international calls and chat inquiries.
  • Provide accurate, valid, and complete information to customers by using the right tools and resources.
  • Resolve customer complaints efficiently, escalating issues when necessary.
  • Follow communication procedures, guidelines, and policies.
  • Maintain a high level of professionalism and empathy with customers.

Shifts & Work Schedule

  • Flexible rotational shifts.
  • Rotational weekly offs (5 working days and 2 days off).

Perks and Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive training programs and ongoing professional development.
  • Health benefits and employee wellness programs.
  • Friendly and supportive work environment.
  • Cab facility till nodal point.


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