Exciting Career in international BPO
3 days ago
Eligibility Criteria:
- Graduates or Undergraduates with at least 1 year of experience in an International BPO.
- Freshers are welcome to apply.
- Experienced candidates may be eligible for a salary increase of up to 30%, depending on skills and market standards.
Key Responsibilities:
- Provide exceptional customer service through voice, email, and chat support.
- Manage inbound and outbound communications across multiple channels.
- Maintain a friendly, positive attitude and ensure customer satisfaction during each interaction.
- Efficiently resolve customer issues, delivering quick and effective solutions.
- Meet key performance metrics, such as response time, resolution rates, and customer satisfaction.
Shifts & Work Schedule:
- Rotational shifts with flexibility.
- Rotational weekly offs (5 working days and 2 days off).
Perks & Benefits:
- Complimentary two-way cab service for easy commuting.
- Monthly performance-based incentives.
- Comprehensive insurance coverage for your peace of mind.
- Additional allowances to boost your earning potential.
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