Operations Analyst, Reward Operation

24 hours ago

Bengaluru, Karnataka, India Amazon Full time ₹ 6,00,000 - ₹ 12,00,000 per year
We're looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following
· Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers
· Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience
· Act as a ops consultant for internal customers for digital categories
· Regular reporting for all SLAs, processes etc.

A day in the life

About the hiring group

Job responsibilities

We're looking for Operational analyst for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following
· Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers
· Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience
· Act as a ops consultant for internal customers for digital categories
· Regular reporting for all SLAs, processes etc.

Key job responsibilities
Promotions for various categories are offered to customers and this process involves validation of the promos maintained by the respective category team basis a checklist in an SOP and sunsequently authorized in the system, once authorized these oofers go live and are available for the customers.

Basic Qualifications:
- Bachelor's degree
- Experience with Microsoft Office products and applications

Preferred Qualifications:
- Experience with Excel

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