Patient Care Executive

7 days ago


Panchkula, Haryana, India Indus Hospital Panchkula Full time ₹ 3,00,000 - ₹ 3,60,000 per year
  • Act as the first point of contact for patients and families, ensuring a welcoming environment.
  • Guide patients through admission, consultation, diagnostics, billing, and discharge processes.
  • Address patient queries, concerns, and grievances promptly and empathetically.
  • Coordinate with clinical and non-clinical departments to ensure smooth service delivery.
  • Conduct regular patient rounds to assess satisfaction levels and resolve issues in real time.
  • Monitor patient feedback (forms, surveys, digital platforms) and escalate concerns as required.
  • Maintain records of complaints, resolutions, and feedback for quality improvement.
  • Educate patients and families on hospital facilities, rights, responsibilities, and processes.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person


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