Solution Expert, Search
1 day ago
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
- 3 years of experience with Internet products and technologies.
- Experience in data analysis.
- Knowledge of search platforms and products, performance advertising market, or online ads landscape.
- Ability to collaborate cross-functionally with multiple teams and stakeholders while building relationships.
- Ability to oversee multiple simultaneous solutions, supported by internal teams, and to interpret datasets, identify trends, and translate findings into compelling narratives.
- Excellent project management, business communication, negotiation, and influencing skills.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Advise key Google Ads clients by leveraging digital marketing and technical solutions to address business issues, collaborate as a thought partner, design media plans, and deliver technical solutions to achieve business goals.
- Build relationships with external advertisers to deliver business outcomes through Google Ads, support planning, pitching, implementation, and optimization to boost product adoption and business growth.
- Collaborate with teams to drive growth plans for clients, develop and apply market insights, and foster an engaged environment for vertical and sub-verticals solutions.
- Deliver consultative digital marketing solutions that address issues and enhance the customer experience.
- Advocate new product features, assist with adoption through setup, and provide technical guidance for infrastructure and data integration in Google Ads.
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