SAP Success factor consultant

2 days ago

Greater Bengaluru Area, India HCLSoftware Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Title: SAP SuccessFactors Consultant (Employee Central, RCM, ONB, PMGM)

Job Level: Individual Contributor

Location: Remote

Job Type: Full-Time

Experience Level: 5+ years (preferred)

Job Summary:

We are looking for a technically sound SAP SuccessFactors Consultant to join our internal IT team as

an Individual Contributor. The ideal candidate will play a key role in supporting and configuring core

SuccessFactors modules, primarily Employee Central, Recruitment Management (RCM),

Onboarding (ONB), and Performance & Goals Management (PMGM). Knowledge of Learning

Management System (LMS) and reporting tools will be considered a secondary but valuable asset.

This role will directly support the Business HR team in day-to-day operations, troubleshooting, and

issue resolution across multiple SAP SuccessFactors modules.

Key Responsibilities:

 Configure and maintain SuccessFactors modules: EC, RCM, ONB, and PMGM.

 Provide Level 2/3 support for issue resolution, root cause analysis, and performance

improvement.

 Collaborate closely with Business HR stakeholders/Product Owner to gather requirements

and provide functional/technical solutions.

 Handle day-to-day operational issues and configuration changes in a fast-paced

environment.

 Support secondary modules such as LMS and reporting as required.

 Document changes, updates, and issue resolutions following internal IT change management

protocols.

 Coordinate with SAP Support (SAP ONE Support Launchpad) for any escalated technical

issues.

Required Skills & Experience:


Proven hands-on experience with configuration and support of SAP SuccessFactors modules:

EC, RCM, ONB, PMGM.

 Good understanding of SAP SuccessFactors system architecture and data flow across

modules.

 Working knowledge of LMS and reporting tools like Story Reports, Ad Hoc Reports, or

Canvas is a plus.

 Ability to analyze and resolve issues independently with minimal supervision.

 Prior experience working within an internal IT team setup, supporting HR business functions.

Behavioural & Soft Skills:

 Passion for excellence and high-quality deliverables.

 Strong learner mindset and openness to adapt to evolving business needs and technologies.

 Proactive approach with a solution-oriented attitude.

 Excellent communication and interpersonal skills.

Educational Qualification:

 Bachelors degree in Computer Science, Information Systems, Human Resources, or a related

field.

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