Principal Consultant, Storage SME

Ready to build the future with AI?

At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Principal Consultant, Storage SME

In this role, you will be responsible for managing and maintaining storage and backup infrastructure within our data center environment. This role involves ensuring the availability, performance, and security of storage and backup services to meet the needs of our clients and internal stakeholders.

Responsibilities

Manage and administer storage systems, including SAN, NAS, and object storage solutions.

Design, implement, and maintain backup and recovery solutions for critical data and systems.

Monitor storage and backup performance metrics, proactively identifying and addressing potential issues.

Provide L2/L3 support for storage and backup-related incidents and service requests escalated from L1 support teams.

Implement and enforce security policies, procedures, and best practices for storage and backup environments to ensure data integrity and compliance with regulatory requirements.

Maintain comprehensive documentation, including configuration guides, operational procedures, and troubleshooting steps. Generate reports on storage and backup performance, capacity, and health metrics.

Work closely with network engineers, system administrators, and other IT teams to ensure integrated and efficient storage and backup operations.

Manage changes to storage and backup environments through rigorous testing, coordination, and documentation to minimize risks and disruptions.

Coordinate with storage and backup vendors and service providers to resolve escalated issues and optimize storage and backup services.

Qualifications we seek in you

Minimum Qualifications / Skills

Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.

Good experience in managing and supporting storage and backup infrastructure within a large enterprise environment.

Strong understanding of storage technologies, including SAN, NAS, and object storage solutions (e.g., EMC, NetApp, Dell EMC Isilon).

Experience with backup and recovery solutions (e.g., Commvault, Veritas NetBackup, Veeam).

Proficiency in configuring and managing storage arrays and backup software.

Familiarity with disaster recovery principles and practices.

Knowledge of scripting languages (e.g., PowerShell, Python) for automation and management tasks related to storage and backup.

Preferred Qualifications/ Skills

Certification in storage and backup technologies (e.g., EMC Proven Professional, NetApp Certified Data Administrator).

Experience with cloud storage and backup solutions.

Familiarity with ITIL or other IT service management frameworks.

Excellent analytical and problem-solving skills.

Strong communication and interpersonal skills.

Ability to work effectively both independently and as part of a team.

Commitment to providing exceptional customer service and support.

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobPrincipal Consultant

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 10, 2025, 12:03:20 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time