Openings For CA7- Scheduling Analyst

2 weeks ago

Chennai, Tamil Nadu, India Getronics Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Hi All,

Greetings from Getronics.

We are looking for a skilled CA7 - Scheduling Analyst to support 24 X 7 operations.( 3 shift).

Responsibilities:

  • Responsible for day-to-day operations of mainframe computing facilities ensuring high availability including
    •

  • Mainframe Batch Event Monitoring & Scheduling, Mainframe Online transaction Failure Handling and Batch and first line closure of issues.
    • Monitoring and Support of Mainframe Consoles.


• Understands system alerts as fix them as per documentation provided.


• Shutdown and IPL the systems upon request.


• Perform system maintenance activities upon request.


• Manage bridge calls during incidents.


• Responsible for Event management, Incident Management, Problem Management, Request Fulfillment and Knowledge Management adherence with ITSM framework


• Acknowledge Tickets and conduct quick triage, provide solution and close the ticket within SLA;

-Ensure escalation of tickets to next level according to Prose within SLA time.


• Analyze operation failures, determine root causes, develop and implement corrective actions for efficient recovery and improve system availability.


• Identify system operational and performance problems, develop & implement solution.


• To work with global teams and stakeholders including PDO, Customers, internal & external Auditors, and cross functional teams


• Participate standup meeting on daily basis and discuss operational issues


• Actively participate in the analysis and review of proposed system configuration changes/maintenance


• Focus on Process adherence, process improvements, knowledge management and Problem Management


• Support efforts on Security & Control processes and Audit comments
• Support 24/7 operations & flexible timings, Global operations support
• Excellent verbal & written communication skills
• Support Automation through Scripts (JCL and Rexx) & RPA(Pega) Co-ordinate with Console / Zos / Storage team and PDO teams to fine tune and improve any process.

Skills Required:CA7, IMS, JES2, JES3, TSO/ISPF, MVS, IBM Utilities

Interested candidates can mail their updated resume to

Location : Chennai

Position : Permanent

Work Model : Hybrid (4 days in a week)

Work timings : shift

Thanks,

Narmadha

Talent Acquisition team (Getronics)

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