Admission Counselor

4 days ago

Bengaluru, Karnataka, India City College Jayanagar Full time ₹ 3,36,000 - ₹ 6,00,000 per year

Key Responsibilities

  • Engage with prospective students (phone, email, in-person) to explain programmes, admissions process, course structure, fee structure, scholarships and support services.
  • Provide counselling to students and parents, helping them choose the right course, understand eligibility, documentation, deadlines.
  • Guide applicants through the entire admission journey: from first enquiry → campus visit/open house → application submission → acceptance → enrolment.
  • Organise and conduct information sessions, open days, campus tours, workshops and outreach events .
  • Maintain accurate records of all enquiries, follow-ups, applications, admissions, using CRM tools or internal systems.
  • Meet monthly/quarterly targets for new student admissions, conversion rates, enrolment numbers.
  • Collaborate with marketing, academic departments, student services and finance teams for coordinated admissions efforts.
  • Provide feedback and insights into applicant trends, competitor programmes, market demands and help the institution adapt promotional strategies.
  • Ensure compliance with admission policies, data protection, deadlines, and regulatory requirements (AICTE, UGC, state/regional bodies as applicable).
  • Support orientation and onboarding of newly admitted students (e.g., welcome communications, induction sessions, clarifying next steps).

Required Skills & Qualifications

  • Bachelor's degree in any discipline; (preference for education, business administration, counselling or related).
  • Proven experience (2–4 years) in admissions, student counselling, sales or customer-facing role (education sector preferred).
  • Excellent verbal and written communication skills in English and Kannada (or other local languages as needed).
  • Strong interpersonal skills, active listening-ability, empathy, and ability to build trust with students and families.
  • Results-oriented with ability to work to targets and deadlines.
  • Good organisational and time-management skills; ability to handle multiple enquiries/applications simultaneously.
  • Familiarity with CRM systems, MS Office (Word, Excel, Outlook) and ability to learn new software.
  • Knowledge of the higher-education sector and local/regional admissions frameworks is a plus.

Job Type: Full-time

Pay: ₹23, ₹28,000.00 per month

Work Location: In person

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