
Analyst
1 week ago
Roles & responsibilities
We are recruiting for an Analyst in the Business Support Group team. Working as an Analyst in this team, your responsibilities will include:
•Undertake the administrative and research assignments – either as a part of an ongoing client engagement, or as a part of business development efforts conducted by the entity
•Build an understanding of the clientsrequirements and following the KPMG processes
•Develop a working knowledge of Administration Service KPMG and KPIs which are used to successfully drive SLA
•Be familiar with SOP driven administrative products and solutions
•Actively work on enhancing the Client Insight support by analysis of activity, trends and by obtaining / analyzing client feedback
•Help work allocator to close task within the agreed turnaround time through efficient processing and ownership
•Support the team to enhance the performance and client experience through process excellence and innovation
•Work closely with your manager/senior to ensure consistency and quality of support provided by the team, devise quality procedures, standards and specifications
•Ability to integrate into the onshore team and contribute ideas in monthly meetings / conference calls
This role is for you if you have the below
Educational qualifications
•Any Graduate
Work experience
•0-1 years
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