Operation Manager
2 days ago
1. Educational Qualifications
- Essential:
- Bachelor's degree in Hospital Administration, Healthcare Management, or Business Administration
- Preferred:
- Master's degree (MHA/MBA in Healthcare Management)
- Certifications in healthcare quality (e.g., NABH, JCI, Lean Six Sigma)
2. Work Experience
- Minimum: 5+ years in hospital or healthcare operations
- Preferred:
- Experience in managing multi-specialty hospital operations
- Experience with healthcare accreditations (NABH, JCI)
- Previous supervisory or managerial role in a hospital setup
3. Core Skills
- Strong leadership and team management
- Excellent verbal and written communication
- Operational planning and process improvement
- Resource and budget management
- Knowledge of hospital laws, policies, and healthcare regulations
- Emergency handling and risk management
- Familiarity with HIS (Hospital Information Systems) and EMR software
4. Behavioural Competencies
- High integrity and ethical behaviour
- Problem-solving attitude
- Ability to work under pressure and multitask
- Conflict resolution and negotiation skills
- Patient-centric and service-driven mindset
5. Technical Knowledge
- Understanding of hospital billing, HR policies, and inventory systems
- Basic knowledge of clinical workflows
- Knowledge of infection control practices
- Familiarity with NABH/JCI documentation
- Proficiency in Excel, Word, and PowerPoint
6. Other Requirements
- Flexibility to work on weekends or in shifts when required
- Willingness to travel for audits or branch support (if applicable)
- Good command of English and local language
Job Types: Full-time, Permanent
Pay: ₹35, ₹60,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
Education:
- Bachelor's (Preferred)
Experience:
- Operations management: 3 years (Preferred)
Work Location: In person
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