Customer Support Internship in Agra

7 days ago


Agra, Uttar Pradesh, India AGRAWAL GROUP OF PUBLICATIONS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Selected Intern's Day-to-day Responsibilities Include

  • Connect with teachers and validate their details for the specimen programme.
  • Understand their book requirements and ensure the correct specimen books are dispatched.
  • Follow up to confirm delivery and collect feedback regarding the books.
  • Update and maintain teacher feedback and interaction records.
  • Provide accurate, valid, and complete information using the right tools and methods.
  • Handle teacher queries and complaints, offer suitable solutions, and follow up to ensure resolution.
  • Build and maintain positive relationships with teachers for long-term engagement

About Company: Agrawal Group of Publications is a conglomerate of 3 companies: Educart (children's books), Agrawal Publications (degree books), and Agrawal Examcart (competition books). Schoolcart, another one of our companies, provides high-quality printing solutions. We have operations throughout India. We are based in Agra, with our subsidiary branch office in New Delhi. We have a strong retail market in the above-mentioned fields in around 22 states. With the continuous development in the education sector and an exponential increase in colleges both in urban and rural areas, the company plans to further ramp up its marketing operations in its potential areas. We have started giving career opportunities to recent graduates and students and are providing a bright future and career path to newcomers.



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