Field Application Engineer
7 days ago
Role & responsibilities
Key Responsibilities:
- Customer Visits - Minimum 30 Customer visits per Month, Publishing Customer visit report along with MOM within 2 Working Days and ensuring the Closure of MOM Points within Specified Target Dates
• Field Trials & Product Installation: Conducting Field Trials & installation of New / Focus Products at Customer end duly giving demo and gathering the feedback and effectively communicating with Product Management through Field Reports.
• Map customer applications and identify potential product gaps.
• Identify BOQ & Application Mapping of Minimum 50 Customers & Value of Rs. 5 Crore per Qtr
• Participate in the creation of case studies and application notes for marketing use.
• Drive new business case generation based on customer and market insights.
• Increasing the Value & count of Opportunity for Focus Products through customer visit, mapping & competition bench marking
• Track competitor products and identify opportunities for customer conversion.
• Provide technical support to customers and sales teams in a specific region.
• Conduct product demonstrations and presentations at customer sites.
Technical /Technological Competencies
• Strong technical expertise in electrical and electronic components, including power and control solutions
• Strong technical problem-solving skills related to electrical components
• Ability to conduct product demonstrations and presentations
• Proficiency in customer mapping and application mapping
• Experience with customer-specific application challenges and solutions
• Ability to track and analyse competitor products for conversion opportunities.
• Proficiency in technical sales support and customer engagement
• Proficiency in using CRM and technical support ticketing systems.
• Experience with system integration and custom product configurations based on customer requirements
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