Application Engineer

3 days ago

Ahmedabad, Gujarat, India Fact Personnel Full time

Role & responsibilities

  • Act as the in-house technical expert for Granulators, Conveyors, and System Solutions used in Injection Moulding, Blow Moulding, and Extrusion applications.
  • Provide strong technical support to the sales team by preparing presentations, proposals, and technical documentation, and resolving complex customer queries.
  • Understand customer application requirements, evaluate technical feasibility, and recommend the most suitable products or system solutions.
  • Conduct trials and testing at the company shop floor or at customer locations to evaluate materials, processes, and equipment performance.
  • Analyze product performance at customer sites, troubleshoot issues, and propose solutions to reduce scrap, improve efficiency, and enhance productivity.
  • Stay updated with emerging technologies and industry advancements in plastics processing and automation.
  • Lead, mentor, and support a team of service engineers and technicians, ensuring high-quality service delivery and fostering their professional development.
  • Coordinate with internal teams (Design, Production, Sales, Service) to ensure smooth project execution and customer satisfaction.
  • Support commissioning, installation, and training activities at customer sites as required.

Preferred candidate profile

  • Education: B.Tech/B.E. in Plastics Engineering, Robotics & Automation, Electronics Engineering, or related fields.
  • Experience: 5-12 years of experience in plastics processing, automation systems, or industrial equipment (granulators, conveyors, material handling systems, etc.).
  • Strong knowledge of injection moulding, blow moulding, extrusion processes, and related automation solutions.
  • Hands-on experience in conducting trials, troubleshooting equipment, and improving process performance.
  • Excellent technical understanding and ability to interpret drawings, specifications, and process parameters.
  • Strong communication and presentation skills for customer interactions and sales support.
  • Ability to lead, guide, and mentor a team of service engineers and technicians.
  • Problem-solving mindset with the ability to work independently and manage multiple projects.
  • Willingness to travel to customer sites for trials, installations, and support activities.

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