Site Reliability Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Job Title: Site Reliability Engineer (SRE)

Employment Type: Permanent (with Cameo Global – New Era Technology)
Work Mode: Remote
Shift Timing: 5 PM – 2 AM IST

Company Profile:
New Era Technology – Cameo Global is a global IT services provider delivering transformative business solutions across Cloud, Collaboration, Security, and Managed Services. We are committed to enabling innovation, digital transformation, and operational excellence for our customers worldwide.

About the Role

We are looking for a highly motivated and experienced Site Reliability Engineer (SRE) to join our team on a permanent basis. As an SRE, you will be responsible for designing, building, and maintaining scalable, reliable, and secure systems. You will play a critical role in infrastructure automation, observability, and DevOps best practices, while collaborating with developers and operations teams to enhance overall system performance and resilience.

This is a hands-on role for a Senior SRE/Lead-level professional with the ability to work independently and take ownership of initiatives across the entire system lifecycle—from planning to implementation and ongoing support.

Key Responsibilities

• Architect, build, and manage highly available and scalable systems across cloud infrastructure (AWS).

• Develop and maintain Infrastructure as Code (IaC) using Terraform with advanced automation practices.

• Design, configure, and manage Kubernetes (EKS), Helm Charts, and containerized applications.

• Implement, monitor, and optimize CI/CD pipelines (GitHub Actions, Octopus Deploy).

• Establish robust observability solutions (Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Mimir).

• Automate manual processes end-to-end to ensure minimal human intervention.

• Support and optimize distributed systems including MongoDB, Kafka, and PostgreSQL.

• Collaborate closely with developers on the Developer Experience project, enabling self-service infrastructure provisioning.

• Write and maintain automation scripts and internal tools using Python, Bash, PowerShell, C#, and Golang (bonus).

• Ensure security, reliability, and performance throughout the full system lifecycle—planning, deployment, monitoring, and ongoing support.

Required Skills & Experience

• 6 years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.

• Strong expertise in Terraform and Infrastructure as Code practices.

• Hands-on experience with Kubernetes (EKS), Helm, and container orchestration.

• Strong knowledge of databases and messaging systems: MongoDB, Kafka, PostgreSQL.

• Proficiency with CI/CD pipelines (GitHub Actions, Octopus Deploy).

• Experience implementing monitoring and observability solutions (Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Mimir).

• Solid scripting/programming skills in Python, Bash, PowerShell (with bonus skills in C# and Golang).

• Ability to work independently, manage priorities, and deliver solutions with minimal supervision.

• Strong problem-solving, troubleshooting, and analytical skills.

Preferred Qualifications

• Experience working in a global IT services environment.

• Strong knowledge of cloud-native architectures and DevOps best practices.

• Prior experience in Developer Experience initiatives.

• Mindset of continuous improvement, automation-first approach, and operational excellence.

Why Join Us?

• Be part of a global organization driving digital transformation.

• Work on cutting-edge cloud-native technologies.

• Opportunity to own and lead end-to-end SRE initiatives.

• Collaborative, growth-oriented culture with global exposure.

• Permanent remote role with flexibility and autonomy.

Interested candidates are invited to share their updated resume with:

New Era Technology, Inc., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions").

View our Privacy Policy here

---