Cafe Manager

3 days ago

Mumbai, Maharashtra, India BIID Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Title: Café Manager

Location: Bandra West

Salary: ₹20,000– ₹30,000 (based on experience)

Reporting To: Owner / Operations Head

Job Summary:

The Café Manager will be responsible for overseeing daily operations of the café, ensuring excellent customer service, maintaining quality standards, managing staff, handling cash, and driving sales growth. The ideal candidate should have previous experience in the F&B or café industry, strong leadership skills, and a customer-first attitude.

Key Responsibilities:

  • Supervise daily café operations, including opening and closing activities.
  • Manage café staff — scheduling, training, and performance monitoring.
  • Ensure high levels of customer satisfaction through excellent service.
  • Handle billing, daily cash collection, and maintain sales records.
  • Monitor stock levels, coordinate with suppliers, and manage inventory.
  • Maintain hygiene, cleanliness, and safety standards as per café protocols.
  • Resolve customer complaints promptly and professionally.
  • Drive sales targets through upselling and promotional activities.
  • Report daily sales and operational updates to management.

Requirements:

  • Minimum 2 years of experience in café/restaurant management or related field.
  • Strong communication and leadership skills.
  • Basic computer knowledge (POS, Excel, etc.).
  • Ability to multitask and work under pressure.
  • Customer service-oriented and proactive.
  • Flexible to work in shifts, weekends, and holidays.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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