Director - Center of Excellence

About the Role:

Grade Level (for internal use): 13

The Team:

The Estimates team delivers high-quality Consensus Estimates, Actuals, and Guidance information that helps our clients make confident decisions. The team analyzes research reports and company documents to gather forecasted and actual figures, then produces meaningful consensus data. This process combines automated and manual methods, with automation supporting manual data collection. All data collection is backed by a strong quality assurance system, including automated checks during data entry and regular automated queries on updated information.

The Center of Excellence Lead focuses on enhancing operations, processes, and tools by identifying efficiencies through data-driven, LEAN-based, multiple LLM engagements and automation-led strategies. Their goal is to improve turnaround times, maintain high quality standards, and expand coverage within the cluster.

The Impact:

The alignment of similar data assets (domains) within clusters in Content Operations has created an immediate need to centralize key capabilities to support scalability and flexibility, while also improving resource use. This position will be part of the E&MD cluster and will work closely with cluster and operations leads to coordinate and implement scalable solutions, best practices, and frameworks that add value to the business. Achieving business goals and building strategic connections with stakeholders will be important for success in this role. Candidates with knowledge of automation solutions, reporting frameworks, workflow design, and experience deploying complex, time-sensitive solutions at medium or large scale may be well suited for this position.

What's in it for you:

The Lead will work across various data domains, initiatives, and assets within the Data Operations team. This position is responsible for developing, implementing, and promoting S&P Global Corporate EDO initiatives related to data assets, workflows, and technology capabilities that help our customers make informed decisions in different segments while enhancing our operational processes.

As we advance our data deliverables for clients, this role will have the chance to drive client-focused initiatives by improving datasets and transforming operational methods. The Lead will refine value streams, integrate synchronized datasets, and utilize synergies to improve internal operations and increase value for our clients.

Responsibilities:

Improve & standardize the business processes & workflows through scalable & agile operational excellence approach, process improvement solutions across data operations cluster.

Spotlight the efficiency improvement opportunities through process-, data-mining techniques & implement robust solutions through connecting strategic data/content objectives to cluster-specific initiatives.

Lead & partner the evolving mechanisms, transformation program to enrich the data offering, operational standards while collaborating with external vendors, data transformation, technology, and data management teams.

Ensures harmonization of best practices of coverage standardization & comprehensiveness, quality measurement, vendor contracts, reporting & analytics within a cluster.

Partner with vertical Ops head to standardize the resource management, productivity measurement, quality control & governance approaches.

Proactively collaborate with AI Ops & other Leads to implement & accomplish Ops-Tech Collaboration goals & drive the culture of "connectedness" across datasets.

Act as 'go-to' person for leading, coordinating project management & governance; working closely with the Ops Leads to define the roadmap/contours of the exact responsibilities/accountabilities to drive max business value.

What we're looking for:

Over 12 years of relevant experience, with a total experience up to 15 years.

Comprehensive functional knowledge and a strong understanding of how current processes, datasets, workflows, tools, applications, automation solutions, reporting platforms, and third-party vendors are interconnected for Estimates at CIQ and VA .

Proven ability to lead independently in situations without direction and to find creative solutions to unexpected challenges.

Adaptable to working across all time zones and skilled at coordinating with global offices.

Excellent collaborator with cross-functional, global stakeholders, capable of influencing decisions by analyzing data trends and employee behaviors .

Ability to challenge the status quo and drive change, including running POCs for new approaches or solutions related to scalable automation, reporting, and quality initiatives, and implementing them at the cluster level.

Experience managing operations for multiple datasets for over two years, with an understanding of overall domain linkages and deliverables.

Experience with core projects deployed for domains, supported by Lean and automation expertise , is preferred.

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -

Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 321876

Posted On:

Location: Ahmedabad, Gujarat, India