Call Center Executive

1 hour ago

Bengaluru, Karnataka, India Rhibhus Infosystems Pvt. Ltd Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Call Center Executive

Location: Bangalore,Karnataka

Reports to: Project Manager

Department: Operations

Employment Type: Full-time

Company Description

Invensis has been recognized as one of the leading service providers by several experts. We have made it to their list on account of our experience in supporting the end-to-end needs of global businesses and ability to bring about process improvements with up-to-date technology and methodologies.

Role Description

This is a full-time on-site role at our location in Bangalore for a Professional and profecient Call Center Executive. The Call Center Executive will be Responsible for handling inbound and/or outbound calls, resolving customer queries and complaints, and ensuring a high level of customer satisfaction through professional and efficient communication.

Qualifications

  • Bachelor's degree
  • Stakeholder management
  • meticulous attention to language and detail
  • Good knowledge and experience of Call center ethics and necessities
  • Strong analytical and problem-solving skills
  • Ability to work in rotational shifts, weekends, or night shifts if required.
  • Ability to work effectively in cross-functional and collaborative teams
  • Excellent verbal and written communication skills

Responsibilities

  • Handle incoming and outgoing calls to assist customers with queries, requests, and complaints.
  • Provide accurate information about products, services, pricing, and policies.
  • Record details of calls, customer interactions, and resolutions in the CRM or relevant system.
  • Follow defined scripts, processes, and quality guidelines while maintaining a natural and courteous tone.
  • Escalate complex or unresolved issues to the supervisor or relevant department.
  • Meet or exceed individual and team targets such as call quality, average handling time, and customer satisfaction scores.
  • Follow company policies, data security norms, and compliance requirements at all times.
  • Participate in training, coaching, and performance feedback sessions to improve skills.

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Work Location: In person

  • Call Center Sales Executive

    5 days ago

    Bengaluru, Karnataka, India Tyremarket Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Request you to apply only if you qualify for the following:1. Please apply only if you are currently residing in Bangalore and are willing to travel to Basavanagudi Minerva Circle for work.2. Please apply only if you are fluent in English and Hindi.3. Please apply if your salary expectation falls in( Rs Rs Beyond Rs. 25000, it is negotiable only up to Rs Rs....

  • Call Center Specialist

    4 days ago

    Bengaluru, Karnataka, India NobleServe Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt NobleServe, we are redefining excellence in US Mortgage Services and IT Services. Our commitment to innovation and exceptional client satisfaction drives our growth. We enhance title processing and post-closing operations with our advanced tools, CloseVille and PCR. Our comprehensive RCM solutions empower healthcare providers, and our...

  • Call Center Support Representative

    6 hours ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionAl Fahad Enterprises operates across multiple industries, including tour and travel services, organic products, and various other sectors. The company is committed to delivering exceptional services to its diverse customer base. With a customer-centric approach, Al Fahad Enterprises focuses on quality and innovation to meet the evolving...

  • Call Center Executive

    1 week ago

    Bengaluru, Karnataka, India Muthoot Finance Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesKey Responsibilities: Answer a high volume of inbound calls and make outbound calls in a professional manner.Address customer inquiries, resolve complaints, and troubleshoot problems with products or services.Document all customer interactions accurately in the computer system (CRM/Dialer).Follow communication guidelines and company...

  • Call Center Executive

    2 weeks ago

    Bengaluru, Karnataka, India Medall Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesVoice Process , Tele calling & Customer SupportPreferred candidate profile

  • Call Center Trainer

    2 weeks ago

    Bengaluru, Karnataka, India TSI - Transworld System, Inc Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Please Note:English language proficiency is requiredfor this role.This is a full-time, work from office role.This requires a U.S. schedule - India Night shift.Work Location: This is a Work from Office position and location is Bangalore at:Block 12B, Pritech Park,3rd Floor,SEZ Survey No 51-64/4,Bellandur,Village. Bldg 9A Rd,Bengaluru –Karnataka 560103Shift:...

  • Exciting Call Center Opportunities For Customer Support- Voice Process

    6 days ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 21,000 - ₹ 35,000 per year

    **"One Application, Endless Possibilities in Call Center Jobs**- JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best.- Freshers and experienced professionals welcome. Start your call center career with the best pay and perksJob Details:1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives2. Process- Sky...

  • Presales Executive

    6 days ago

    Bengaluru, Karnataka, India digitech call system Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Urgent Hiring *Looking for Immediate JoinnersRole : Tele Pre Sales Executive(Out Bound Calling)Work Location – Roopena Agrahara,BangaloreLanguage: English & Hindi is MandatoryQualification: GraduationMinimum: 6 Months to 3 years' Experience people can applySalary upto : 18k to 23kNetInterview Mode : Face to FaceContact number : HR Viraj Interview location:...

  • Customer Care Executive/ Call Center

    2 days ago

    Bengaluru, Karnataka, India Trove Consulting Full time ₹ 4,20,000 per year

    Resolve customer complaints via Call. Responding to customer inquiries. Ensure customer satisfaction & provide professional support. Proper resolution to customer Queries. salary up to 35k Dayshift/ Nightshift both are available Required Candidate profileif interested Call @ Pragati

  • Call Quality Auditor

    2 days ago

    Bengaluru, Karnataka, India Adeptuz Management Solutions Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Qualification: 12th / Undergraduate / GraduateExperience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center Industry/Experience Specification: Previous experience as a Call Quality Auditor preferred Job Role:As a Call Quality Auditor,...