Sales Administrator

3 days ago

Jamshedpur, Jharkhand, India Liasotech Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

A sales administrator provides crucial administrative and organizational support to a sales team by processing orders, managing customer records, handling invoicing, and compiling sales reports. Key duties include order entry, customer service, database management, coordinating deliveries, and ensuring accurate record-keeping to support sales efforts and maintain customer satisfaction. Key Responsibilities

  • Order Management: Receive, process, and verify sales orders from customers, ensuring accuracy in details and payment information.
  • Invoicing: Generate and track invoices for sales transactions and process customer payments.
  • Customer Support: Respond to customer inquiries, questions, and complaints via phone, email, or in person.
  • Database Management: Maintain and update customer and sales records in company databases.
  • Reporting: Compile and maintain accurate monthly, quarterly, or annual sales reports for management.
  • Coordination: Liaise with other departments and coordinate with customers to manage product deliveries and inventory levels.
  • Administrative Support: Assist the sales team with various administrative tasks and special projects as needed.

Key Skills & Qualifications

  • Organizational Skills: Strong organizational skills are essential for managing sales data and processes efficiently.
  • Communication Skills: Excellent written and verbal communication skills are needed for interacting with customers and colleagues.
  • Customer Service: A dedication to providing excellent customer service is vital for retaining clients.
  • Attention to Detail: The role requires a meticulous approach to ensure accuracy in orders, invoices, and customer records.
  • Computer Proficiency: Familiarity with various software, including CRM (Customer Relationship Management) systems and other office suites, is beneficial.
  • Education: A high school diploma or equivalent is often sufficient, though an Associate's degree may be preferred.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Sales administration: 1 year (Preferred)

Location:

  • Jamshedpur, Jharkhand (Preferred)

Work Location: In person

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