Application Engineer

1 week ago

Hyderabad, Telangana, India Trigent Software - Professional Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year


Hiring Drive | Technical Support Engineer – Platform Technologies (IC2)


Location:
Hyderabad (Onsite) |
Drive Date:
Monday,
17th November 2025


ServiceNow Partner Drive | Trigent Software Pvt. Ltd.


About the Role

We're hiring passionate
Technical Support Engineers (IC2 – Platform Technologies)
to join a global technical support team driving customer success for
ServiceNow
— one of the world's leading digital workflow platforms.

This is your chance to solve real-world challenges, enhance your platform expertise, and build a global career with cutting-edge enterprise technologies.


What You'll Do

  • Troubleshoot and resolve platform, database, and integration-related issues on ServiceNow.
  • Perform root cause analysis (RCA) for incidents and ensure permanent fixes.
  • Collaborate with engineering teams to ensure a world-class customer experience.
  • Create knowledge base articles and drive internal process improvements.
  • Participate in rotational on-call / weekend support for global customers.


Must-Have Skills

Strong foundation in
Relational Databases (MySQL / Oracle)

Experience in
Linux/Unix or Windows Server
environments

Working knowledge of
Web Application Stack (server, browser, DB layers)

Hands-on experience with
Scripting (JavaScript / Python / Shell / PowerShell)

Strong
analytical thinking & troubleshooting mindset

Excellent
communication & customer-handling skills


Good-to-Have

Experience with the
ServiceNow platform

Understanding of
ITIL
,
SaaS / PaaS
models

Familiarity with
Splunk or log analysis tools

Passion for continuous learning & problem-solving


Eligibility


Bachelor's in Computer Science / IT

OR


2+ years
of relevant experience in technical support or software debugging


Drive Details


In-person Drive Date:
Monday,
17th November 2025


Venue:
Hyderabad (exact address to be shared post-shortlisting)


Steps to Apply

Click and register your details here:

Upload your resume. If your skills match, you'll receive an
assessment link
via email.

Complete the assessment before
11th November 2025 – 4:00 PM.

Share a quick confirmation email (with your resume) to:


Note from Team Trigent

This is a
100% genuine career opportunity
with
ServiceNow (Partner Drive)
.

We respect your time and privacy — your personal information and shared video assessment will be used
strictly for evaluation purposes only
.


Final Call

If you're
available to attend the drive in person at Hyderabad on 17th November
, and ready to take the next step toward a global tech career — this is your moment.


Apply & Complete Assessment by:
11th November 2025, 4:00 PM

#ServiceNow #TechnicalSupportEngineer #HyderabadJobs #HiringDrive #PlatformTechnologies #Trigent #CareerOpportunity #CustomerSuccess #TechSupport #ServiceNowJobs #WalkInDrive #NowPlatform #ITJobs #JavaScript #MySQL #Python #Linux

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