Network Engineer

4 days ago

Mumbai, Maharashtra, India Pine Labs Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role Purpose

The Network Engineer will be responsible for the overall management and maintenance of our company's network infrastructure. This role requires a deep understanding of networking technologies, strong leadership abilities, and a proactive approach to ensuring network reliability and security. The Network Engineer will collaborate with other departments, and implement best practices to optimize network performance.

Responsibilities We Entrust You With

Network Monitoring & Operations

  • Monitor LAN, WAN, and wireless networks to ensure continuous availability and performance.
  • Track network utilization, latency, and errors using tools like SolarWinds, PRTG, or equivalent NMS platforms.
  • Respond promptly to network alerts, alarms, and incident tickets.

First-Level Troubleshooting

  • Perform initial diagnosis for connectivity, latency, and hardware-related issues.
  • Identify and isolate faults in routers, switches, firewalls, and wireless access points.
  • Escalate unresolved issues to L2/L3 teams with detailed logs and findings.

Configuration & Maintenance

  • Assist in basic configuration and installation of networking devices (routers, switches, firewalls, access points).
  • Support routine network maintenance, firmware updates, and patch management under supervision.
  • Maintain inventory of network devices and update configuration documentation.

Security & Access Control

  • Monitor and report any suspicious network activity or unauthorized access attempts.
  • Support implementation of firewall rules, VPN policies, and security baselines as directed.
  • Ensure compliance with company IT and security policies.

Incident & Change Management

  • Log all incidents and service requests in the ticketing system.
  • Follow established change management procedures for network modifications.
  • Maintain proper communication with stakeholders on incident status and resolutions.

Reporting & Documentation

  • Generate regular network health and uptime reports.
  • Document troubleshooting steps, resolutions, and configuration changes.
  • Assist in maintaining updated network topology diagrams.

What matters in this role:

Educational Qualification

  • Graduate
  • Networking certification

Skills and experience:

  • Experience: 1 to 3 Years
  • BS/MS in Computer Science, Engineering or similar relevant field
  • Cisco certifications, CCNA, CCNP added advantages
  • Experience on Cisco L2/L3 Switches is must
  • Experience on FortiGate Firewallis must
  • Knowledge on Active Domain Controller is must

Soft Skills :

  1. Self-motivated, enthusiastic, and able to handle multiple support cases
  2. Strong writing skills to maintain organized documentation
  3. Customer-oriented, and capable of providing high levels of client satisfaction
  4. Collaborate and work well with others
  5. Desire to learn and develop all necessary technical skills
  6. Strong analytical thinking

Location:
A-801/802, Sagar Tech Plaza, Andheri Kurla Road, Sakinaka Junction, Mumbai

Website:

Things you should be comfortable with:

  • Working from office
    : 5 days a week
  • Pushing the boundaries:
    Have a big idea? See something that you feel we should do but haven't done? We will hustle hard to make it happen. We encourage out of the box thinking, and if you bring that with you, we will make sure you get a bag that fits all the energy you bring along.

What we value in our people:

  • You take the shot: You Decide Fast and You Deliver Right
  • You are the CEO of what you do: you show ownership and make things happen
  • You own tomorrow: by building solutions for the merchants and doing the right thing
  • You sign your work like an artist: You seek to learn and take pride in the work you do

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